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July 2024 by Aubrey Jackson
If I could rate this place -2000 I would. This place is an absolute joke. If you’re going there for medication good luck because everyone there is an absolute idiot. None of them have one brain cell. Multiple times I got switched to something else without no notice and then got the right medication right after. They are not understanding and condescending. Everyone there should be working at McDonald’s and not with medication.
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July 2024 by Michael J. Dijak
This place is consistently the slowest and worst-run pharmacy in all of Sarpy county.
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September 2023 by Tammy Cavanaugh
Double charged me $111.02 and NOW I have to drive an hour back to get MY money back because they can't do their job. Customer service in not something they do.
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August 2023 by Joe
It'd be nice if you could pull into the parking lot without breaking the leg or not going to wheel off your car and it's such a big chuck holes and cracks and broken concrete that it's completely unsafe to drive on let alone walk on as far as picking up the prescription it's a joke because they usually have a line all the way around the building because they shut the window down so often and bottom line is they are more expensive than other pharmacies
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August 2023 by Brian Patera
Pharmacy doesn't ever have your scripts ready when they were called in days prior. Don't even think of going without an off road vehicle. Parking lot has more pot holes than Omaha streets. This place is a dive
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August 2023 by Chris Davis
Closest pharmacy to my house but unfortunately I’ve driven on war torn roads in Iraq that aren’t as bad as this Walgreens parking lot.
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July 2023 by Saiesha GRN
The pharmacy's in store service and the experience at the drive through are both excellent. The pharmacy's staff are quite proactive in their approach and prove to be a perfect bridge between the PCP and the patient for seamless delivery of medication in time.
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May 2023 by Weiss
Great pharmacy, things are usually in stock, but the potholes in the parking lot are ridiculous. If my car was lower to the ground, it would have been severely damaged thanks to how bad the entire parking lot is, someone needs to get it fixed.
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May 2023 by Kathleen Curtis
Their parking lot is in horrible condition! Gravel roads are in better shape. They should be ashamed of themselves. And it has nothing to do with spring/winter expansion. It is always like this.
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April 2023 by Jessica J.
Pharmacy hours are 8 am - 8 pm, but they are not available to assist or allow customers to get the OTC medication that is locked behind the pharmacy counter at 1:45pm. Store employees attempted to help an elderly lady find something in the area but ended up having the lady find it herself. if pharmacy was on lunch, hours should be corrected and posted. It looked like they were just sitting by their computers.
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January 2023 by Cliff Mosteller
December 17, 2022: Had Doctor office fax script to this pharmacy. Got there and they did not have one item. The tech asked someone filling if it could be filled at another Walgreens. The answer was yes. Drove to the other Walgreens several miles away and was told no. Needed a script faxed to them. Called Nurse. She called this pharmacy. Whoever answeded the phone said, "it is ready It was nready for pickup"..It was not! Called Nurse again. She faxed the second pharmacy with new script and meds filled without issue. However I wasted almost two hours of travel time and phone calls due to this locations lack of customer service and communication with each other behind the counter.
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November 2022 by Courtney Vaughan
Friendly but long waits love picking my families medicines up from here because I know it’s in a safe location
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October 2022 by Chris Curtis
Expect ridiculous long waits in the drive thru. It is never quick or convenient.
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August 2022 by Mark Y
I called to ask if they had a prescription in stock. After navigating the useless phone menu and waiting on hold, I finally got through to someone who said they didn’t have it. I ask if they could check the inventory of other Walgreens stores in the area so I don’t have to waste as much time calling them as I did calling this one. The pharmacist said “I don’t have time” and hung up on me.
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July 2022 by Elizabeth Hanna
NO PICK-UP ORDERS at the current moment. Just want to save others the trouble I had today. Even though it says it’s possible online. I wasted my day dealing with this Walgreens that ended with a formal complaint to corporate. Manager on duty lied about not having items in stock and refused to give his name, so I could inquire with customer service hotline about the inconvenience I experienced today. Amanda, a manager from the customer service, was very professional with helping me file the complain and said I will receive a call Monday from Sam, the store manager. Will update after.***Sam, the store manager, did get back to me Wednesday. He admitted he wasn’t aware the device for online orders wasn’t working and and he would have a talk with his shift leader James about the incident. I was not able to get a cash refund but I agreed to the original agreement I had with James of getting the amount as cash rewards for the inconvenience. I’m satisfied with that. And have switch my review to three stars instead of two.
