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November 2023 by Peak Mama
Hard to get in , & depending on the person they can get a little smarty pants over the phone.
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November 2023 by Megan Page
I had them change my oil a couple of weeks ago and I usually take it to the dealership but this time I did take it to Walmart and I let them go ahead and change the oil in my vehicle and it turned out actually amazing they did everything they were supposed to, and I am very impressed. A lot of people did say that they usually forget to put the plug back in and so I did make sure I checked everything before I pulled off and everything was great.
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October 2023 by Jerrod Matras
I have been coming here for tire work & oil changes since it opened. I am fairly certain Michael has been there every time, or at least every time in recent memory. Always friendly, informative, & direct. When he is working the desk or answering the phone I know I am getting the right information.Thank you Michael & congrats on 20 years of service. I hope Walmart compensates you appropriately. Because of you, I have used Walmart Auto for all of my family’s vehicles for almost 2 decades.Services: Wheel alignment
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September 2023 by C Williams
Clerk advised I can only buy 1service per visit ? can’t buy oil change and tire check at same time.
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August 2023 by Antonio Escobedo
Very rude won't be going back the manager Dustin was rude disrespectful thought I was some kind of dumb Mexican gave me a price and said when I got to pay had 2 more different number he was very rude and disrespectful he told me I'm higher than anyone here I'm the manage when I asked to speak to his boss he said to leave because I said this is so horrible he said I was using profanity and to tell his employees if anyone uses profanity make them leave refuse them to call me back to have them leave I do not know his last name but his name Dustin he didn't even look like a Manger to me in normal clothes
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July 2023 by Mezic_ Richie
Had an appointment at 10 am booked online. Didn’t start till 11 am. Waited on them to get it done around noon according to the app on my phone. Guy said that he hadn’t done anything on my car, because they couldn’t find one of the tires I ordered. The guy wasted my time in the lobby just waiting for two straight boring hours, when someone else’s car could’ve been worked on. I then wait another 1 hour. Trying to figure out what happened to the tire. Then all of a sudden fedex delivers the 4th tire. I guess I got my tires changed after all. But I didn’t get out of there till 2pm. I WAiTED 4 D@MN HOURS!!! In Walmart to get my tires changed.
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July 2023 by Nate Krcilek
First come, first serve for a flat repair. I showed up at 730 and was told there was a 3 hr wait. After waiting about 3.5 hrs my car finally got in for service. The tech was nice, but told me he couldn't repair it (I got it repaired at Firestone the next day). They had 4 or so persons working, one was on her phone for a good 90 minutes while I was waiting and the others were either working at a snail pace or tasked with other "retail" duties like stocking shelves. This was my first visit to a Walmart in about a decade and it will probably be another decade before I go back.
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July 2023 by Kylee Goff
I called three times and nobody ever answered. The phone just rang for 5 minutes each time before I gave up.
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July 2023 by steven
I came in to have 1 tire mounted and was immediately turned away even though they didn't close for another 6 hours. The employee was very rude. Turns out that this was also the manager on duty.I am the GM of the papillon Jiffy lube and if this was my employee then I'd be firing him.This was completely unacceptable. If this Walmart turns you away or is rude to you then just come see me and we can at least do your oil change. Not only will we treat you right we will give you $20.00 off your service to make up for how this Walmart treated you!!!Service: Auto tire replacement
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June 2023 by Alan Fitzpatrick
Never answer the phones. Impossible to talk to anyone. Very rude all around in person. Save your sanity, spend more money elsewhere and don't wait behind 11 other customers.
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April 2023 by Michael Fili
As usual there's quite a wait. Yet the staff was pleasant and the job was done well
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March 2023 by Rosemary Mangiameli
Needed my car towed because of a dead battery. They replaced it quickly and at a reasonable price. I am very pleased with the service and customer service.
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February 2023 by Neil Wesley
Customer service is non existent. They took my phone number and said they would call when the job was completed. After trying to call them 3 times and getting no answer, I went there and the car was finished. When I asked how long it had been completed and asked why no one called, I got a half sincere apology and was given the excuse they were extremely busy. The auto center works just like the store because no one answers the phone when you call the super center either.Service: Auto tire replacement
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January 2023 by Deborah Hawkins
I came in 30 minutes before closing with a donut on my car. I had bought road hazard warranty for my new tires from Walmart and had a nail on my side wall. Chey checked me in and was so kind, she knew it was an emergency. Allen put the new tire on and ended up staying after they were supposed to be closed to help me. I cannot not give enough kudos to both of them for treating me like I was a valuable customer and making me feel like I mattered. I would recommend Walmart Auto in Papillion. I drive from Blair, NE to go here because of their excellent service.Service: Auto tire replacement
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December 2022 by Tristan Hill
They say 8+ hours for 5 cars with oil changes.