Westlake Ace Hardware is a reliable and customer-focused hardware store that consistently receives positive reviews from its customers. The staff is consistently praised for their helpfulness, patience, and willingness to go above and beyond to assist customers, even when they are unsure of what they need. Customers appreciate the store's clean and organized environment, as well as the wide selection of hardware items, including some more unique or specialized parts. The Ralston location, in particular, is highlighted for its exceptional service, with one customer praising an associate named Cooper for his exceptional assistance in helping them purchase a Solo stove firepit. Another customer, who needed help with a Stihl trimmer, was impressed by an employee named Tony's willingness to take the time to diagnose and solve the issue, even going so far as to remove a guard to access the necessary screw. Overall, Westlake Ace Hardware is described as a reliable and customer-focused hardware store that provides excellent service and a wide selection of products.
