Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car in Ralston, NE, offers a variety of rental vehicles and flexible options for those in need, whether for repairs, errands, or weekend trips. Customers generally appreciate the friendly service and professionalism of the staff, who strive to ensure that renters receive the best vehicle for their needs. However, there have been some concerns regarding communication and policies. Some customers experienced difficulty reaching the office by phone, citing a full voicemail and long wait times. Additionally, complications arose for those using debit cards, as policies regarding credit card requirements were not clearly communicated. While picking up vehicles may take time, drop-offs are usually quick and efficient. Although most cars are clean and functional, one customer reported losing a personal item after returning a rental, leading to disappointment with the lack of accountability from the staff. Overall, Enterprise is recognized for its helpful service but could improve in areas like communication and payment policies.

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1. Ralston, Nebraska