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November 2023 by Andrew Wilson
We had White Castle come out to our house to assess some hail damage. Craig did a great job helping us understand the process with insurance and what kind of damage we were facing. He was very knowledgeable and patient with us when we had questions and even did some repairs to our chimney siding personally when we were on a bit of a timeline with our exterior paint contractor. Great customer service and quality work.
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November 2023 by barb house
Great experience with White Castle for a second time. My Agent Jennica made the whole process completely stress free! My roof and skylight were installed in 1 day and they worked with my HVAC guys so they could install new vents. Great experience all around. Would definitely recommend White Castle Roofing.
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October 2023 by Rhonda Kuehn
The new insurance company declined coverage for our roof due to age and wear. We had to scramble to get estimates and work done asap. We worked with Craig Densberger at White Castle. He provided a timely inspection and estimate and was able to get the work scheduled to be done the next week. The install and the clean up was done well and all in one day. Care was taken to protect our property and landscaping. There was a very minor mishap to our garage door, which Craig eagerly helped us take care of.We are very happy with Craig and White Castle. Hope we don't need them again anytime soon, but we will use them again when needed.
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October 2023 by 0245rebel
Had a 2+ hard rain & had water running inside house. Called Chad at White Castle & came out next day. Showed me pictures of missing shingles & got an estimate together. Supposed to rain again & his crew (Miguel) showed up at that evening & repaired. Repair from start to finish, 2 days! Awesome customer service. Would HIGHLY recommend them.
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October 2023 by Amber Bremer
White Castle Roofing is the best! Our husky destroyed our gutter (chasing a squirrel) and Adam Essink was there to help! He is awesome to work with, very friendly and fantastic at his job! I highly recommend Adam and White Castle's services!
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September 2023 by Rod Witfoth
White Castle replaced my roof, including shingles and replacing sheathing in one day! And, Fernando and his crew had my property spotless and nail free before they left. Highly recommend!
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August 2023 by Andrew Schleisman
Josh was very nice and professional. I submitted a request on Sunday and Josh was at our home by noon on Monday to inspect our roof and attic to find the source of a water leak. He noticed a possible cause, made a fix right away, and didn’t charge us for it. Upstanding company and manager. Will definitely only be using this company for any future roofing need.
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August 2023 by Salvador Lindquist
Our service person was nice, but failed to call us prior to arriving at our house so we were out at another appointment. The website claims that you receive a free quote on a roof repair which is what we were expecting, but the repair person went ahead and did the repair and charged us for the visit without approval, even without inspecting the issue inside. It would be appreciated to be more upfront about the cost upon scheduling a repair. The website is misleading and should be corrected to reflect this.Edit: White Castle reached out to us to rectify the situation. They were courteous and expedient in their communication and we appreciate their customer service.
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August 2023 by Kim Logsdon
The repairs to my roof and siding exceeded my expectations! Tyler helped me select siding that was a great match to my existing siding and I couldn't be happier with the results! He kept me informed during the process and went out of his way to be considerate of my unusual work schedule! I would highly recommend White Castle!Service: Roof repair for storm & wind damage
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August 2023 by Ken Smith
White Castle went above and beyond in replacing our roof. They were extremely professional, responsive, prompt, and communicative. They even expedited the job to make sure it was done before my wife's due date! Highly recommend them.
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August 2023 by David Marne
White Castle did an excellent job on my roof in 2019. I called them after the recent Hailstorm, they were out in a day and inspected my roof (luckily no damage). Chad was great to communicate with!Service: Roof inspection
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July 2023 by Megan Tredway
I had heard good things about White Castle from my realtors, and they did not disappoint. Jennica and the roofing crew were awesome to work with. They did a great job making sure the roof was done right—no corners were cut, and all of my concerns were heard and responded to quickly. Also, I am really impressed with how quickly they were able to complete the job and get everything cleaned up. Highly recommend! Thanks!
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July 2023 by Lesley Esters
We worked with Tyler Bailey to replace our roof and gutters, and could not be happier with the products and services he and the WC team provided. Tyler is truly an outstanding professional--knowledgeable, ethical, and genuinely invested in customers' satisfaction. We highly recommend White Castle Roofing and Tyler Bailey to anyone needing roof or gutter work, their reputation for excellence and integrity is well-deserved.Services: Gutter installation
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July 2023 by Rick Thomas
Tyler Bailey was our point of contact for roof and gutter installation. He consistently followed through to make sure the project was completed to my satisfaction. Great communication, ownership, and service.
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July 2023 by Jene Christiansen
We have used White Castle now twice. First with a gentleman named Ben and today with Alex. Both were extremely knowledgeable and professional.Thank you for another job well done!Service: Roof repair for storm & wind damage
