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February 2024 by James Lowry
Bought almost 6000 worth of items from Ashley! Sales manager is a jerk! Recliner broke three months after purchase! They said they wood Check into it. Somewhere in the next ten days. Said they would be here February 6 to look at chair! No show! No service behind sales lousy company!!!!!!??
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January 2024 by kirsten Saldivar
I had phenomenal experience at Ashley Furniture in Scottsbluff. Vicki was very nice and accommodating to work with. The delivery guy JP, brought it all of your furniture and set it up quickly
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January 2024 by Unveiling Damascus
Purchased a recliner from Vicky in mid October. It arrived the first week of December. It was well worth the wait. I picked it up, took it home and immediately noticed a flaw in craftsmanship. It didn't sit right and the back felt different from the one in the store. The recliner made a loud popping noise when reclining. I contacted Vicky mid December and Ashley sent a repairman (JP) to assess the situation. JP was on point as soon as I described the issue. In less than 2 minutes he had the recliner apart and verified the issue just as he suspected. Steve contacted me a few days later and within a week he contacted me again to schedule an appointment to swap out the recliner. JP and Sam arrived early, were very polite and respectful, removed the damaged recliner and set up the new one. These guys performed their job to perfection. Never as much as knocked the dust off the wall. Was extremely careful to not damage the walls and was very considerate with cleaning their shoes before entering the residence. I received first class service from Steve and Vicky and first class service from JP and Sam. Couldn't ask for more.
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January 2024 by Kathy Fallas
The store has a very welcoming and cozy environment. Staff was super friendly and helpful. Furniture looks great and the delivery guys were fast , efficient and over all did their jobs very well. Would recommend.
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December 2023 by Crystal Patterson
Vickie was amazing and so helpful! Our order with another place fell through and they were able to get us all set up in time for the holidays!!!!!!!
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November 2023 by Danielle Lane
We had an all around great experience with Ashley furniture- my husband and I picked out 2 chairs, everyone that helped us with the checkout process was great and it took about 2 weeks to recieve. JP and Kenny dropped off the chairs today, they were fast, set everything up perfectly and JP created a rapport with me and was just super kind. A+++ thanks so much!!The Lanes
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October 2023 by Kaleigh Patton
Vicki was most helpful and friendly...she made my shopping experience easy and accommodating...JP and KENNY delivered my purchases on time and were quick to assist in the necesary assembly. They were kind, friendly, and efficient.....how refreshing!
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September 2023 by Brian Ring
The furniture was awesome. Setup workers were professional and very knowledgeable. I would definitely use them again.
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July 2023 by James Smith
The biggest hang up is, you have to order everything. And then if you pick up, they have 2 days with only a few hr window. On top of the month + delay. Rather drive to cheyenne
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May 2023 by Cindy Biesanz
Thank you Renee for all your help finding my mom a chair she loves it and to the guys who delivered it for her!!
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May 2023 by Farrah Severs-Young
JP and Kenny did a wonderful job delivering the furniture. Very kind and professional. I don’t know how they got that couch up those steps!!!! They definitely deserve a raise!!!
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April 2023 by Morgan Theros
Great customer service!! They are always so helpful in the store and delivering. Whenever they come to deliver and put together any furniture, they are always so kind and curtious!
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April 2023 by Courtney Fertig
The delivery guys were awesome very helpful JP and Kenny great job
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February 2023 by Nakalyn Garner
Delivery was awesome!! JP was very kind and helpful!
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January 2023 by K VN
Best customer service ever! Steve at this store has went above and beyond his job description to help me from clear across the country! Most stores are there for you for the sale but disappear after. I can say it is not the case here. This place will be taking care of you long after your initial purchase. Whatever your furniture need, visit these kind folks. You won’t be disappointed!
