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April 2024 by Cinda Schmit
I stopped in to get a new pair of Brooks. Avery (the owner!!) helped me find the perfect pair!! She is so knowledgeable about what shoe can help with your foot needs. The selection is so fantastic!! I ended up with a new pair of Birkenstocks and also picked a pair of Oakleys out for my husband as well. Avery has really turned Browns into a huge asset for Scottsbluff! I will definitely be back!!!
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March 2024 by Jeorgi Kalisek
Upon arrival at this store I felt like a priority to the entire staff. The customer service I received was the best hands down. I left the store with a bag of shoes and a smile on my face.
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March 2024 by Joshua Peardot
I was in town for work and needed a new pair of boots asap. The customer service I had received was impeccable and Avery helped me find exactly what I needed. I could not recommend Brown's enough!
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March 2024 by Heather Lindstrom
I went in not knowing what I needed, but left with a pair of hokas I absolutely love! The staff were so knowledgeable and friendly! Will definitely come back again for my next pair of shoes!!
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March 2024 by Jennifer Rojas
Love Browns Shoes and all the selections are amazing !! Not to mention the owner and staff are always so sweet and helpful! Keep up the great work , yall are an asset to our community!
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March 2024 by Jan Butler
I love the customer service you get from this store! If you can’t find the exact style you are looking for, Avery the Manager has helped me by ordering in exactly what I wanted. Love the new selection of shoes being stocked! I will be back.
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March 2024 by chad coleman
I knew I was leaving this store with happy feet simply by the way I was greeted when I walked in. The staff was helpful and knowledgeable and even though it wasn't the shoe I had in mind, the one I left with was so much better. They must have noticed how I was waking and they measured my feet and put me in the perfect shoes for me. I will most certainly return to this store.
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March 2024 by Josh Clapp
Excellent customer service and the staff are super friendly. This was the only place that could find the boots that I needed and they got them for me and in a timely fashion too. I will definitely be going here again. Strongly recommended place. Thanks Avery you’re the best!!!!!!
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March 2024 by Alex Zeeb
This is by far the best shoe store I've been to. The staff is incredibly friendly and helpful. I have a bad knee and the manager, Avery ensured she got me a pair of shoes that looked good but also helped not hurt. I couldn't recommend this store enough!
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March 2024 by H Leigh
Selection is bare minimum. The New Owner - woman running the store calls you on the phone screaming if you leave a bad review. My mom is 80 years old and she called her screaming. I could her and I was in the other room. I don’t believe I have ever hear of an owner calling a customer I’m at home to scream at them for a bad review for bad service. That seems a little unhinged not to mention unprofessional. The last time I was back in town the man running the store was knowledgeable and personable. So was the young woman that used to work there.
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March 2024 by Kendra Benton
Amazing store! Great selection, excellent customer service!!!
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November 2023 by Manuel Jimenez
The people are nice and the shoes are really good shoes. There is not a large selection though and the sale rack has the same stuff they've had there for years.
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November 2023 by Josh Trussell
Absolutely the best service of any show store in my experience! Very knowledgeable staff & friendly environment.
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September 2023 by Jennifer Sinner
I have been dealing with foot, knee, and hamstring pain for 9 months from an injury. I went to Brown’s where I’ve been buying danskos for over a decade. The gentleman steered me to a different brand and ordered. I would have never tried on that brand, but found the most comfortable shoe I’ve ever worn as well as instant pain relief. I went back the next day to purchase another pair in stock, and received the same exceptional service from the woman working at the time. Stellar customer service from both with excellent knowledge of foot care from.
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March 2023 by Sarah Johnson
Staff was helpful without being pushy. They had a lot of shoes on clearance, with a BOGO sale going on. I am always surprised at the different brands and items in stock in Brown's stores across Nebraska.
