-
November 2023 by Angila Refice
Staff is always friendly and they explain any issues with my car.
-
November 2023 by Saucyred60
I am very happy with the service I have gotten from Russell’s Automotive. They are very friendly & professional.Services: General repairs & maintenance
-
October 2023 by Lana Horton
We have been going to Russel’s Automotive since we moved here in 2019. We absolutely love them. They are through, absolutely competent, and honest. We don’t take our vehicles anywhere else. They do excellent work and go the extra mile. The staff are always super helpful and friendly. Thank you for the peace of mind you give us. We absolutely trust their tire recommendations and the quality of their tires. Their service work is exceptional.Services: Tires
-
August 2023 by Jody W. Luckey
I don't agree with having to pay money for nothing! Took my truck in for a noise in the front end. They had it for four days and half a tank of gas. I returned because they said they couldn't figure out where it was coming from charged me $57 dollars and left the truck on empty! I will not be using them again! Took my truck to different shop and they found the problem in two hours!Services: Steering & suspension repair
-
July 2023 by Bertha Johnson
They are very professional and respectful and pleasant to continue coming back to for work needed on my vehicles. ? I will never take my car to anyone else. Russel’s Automotive is the Best Car Repair Service in the entire State of Nebraska I totally Trust Them.Services: Auto water leak repair
-
July 2023 by Caralee Turnidge
We have been using Russel's since we moved to Scottsbluff 7 years ago. We pulled into town with angry brake pads that needed replaced and stopped at the first place we saw. Customer service is always exceptional and I feel like they are very honest in what they recommend we need. It's always a pleasure to go in and visit while I wait, and give sweet Pepper Ann a scratch or two. Thanks Stacy and Dionna! (And crew!)Service: Auto maintenance
-
June 2023 by Michael Taylor
I took my car in to get the ac looked at, and it turned out they spent almost 2 hours of labor and still couldn't get it done due to needing a program from Ford that cost a lot of money for a small time business. They didn't even charge me since they couldn't get it completed. Great customer service and friendly staff. I will be using them in the future.
-
June 2023 by E Annie Gustafson
Awesome customer service. Great communication skills. Respected our choices. Was very clear on price and kept us informed on what needed to be repaired. Thank you!
-
June 2023 by Lawrence Weigel
They were very professional and prompt. They communicated that there were just a bit behind. But my alignment was completed still on time. Drives great! Will definitely have them do other work for me.
-
June 2023 by Panhandle Humane Society
Russel's Automotive is our go-to for our vehicles' services. They are very easy to work with and affordable. They take great care of what we need in an efficient, timely manner. Friendly staff and very respectful!Services: Air & cabin filter replacement
-
June 2023 by Judith Wolff-Moorehouse
They were able to get my car in fairly soon and resolve the issue quickly. The people I spoke with were very knowledgeable and friendly. Thank you Russell's Automotive!
-
June 2023 by Sarah Yuill
Dionna did a wonderful job! I completely trust her with my vehicle. She explained what was wrong and asked if I wanted to go ahead with the repairs.Services: General repairs & maintenance
-
May 2023 by Karen Harshbarger
I've been using Russells for the past 6 years. They are very professional, always give me an estimate before the job is done, and they guarantee their work for 36 months. Recently, my son's car needed some extensive work done. They let us know exactly what was needed and then did the work as specified. I highly recommend Russel's. I will continue to use them as my main go to for routine auto maintenance. I trust them completely.Services: Tires
-
February 2023 by Ben Ramirez
Very professional! Good service.Service: Exhaust
-
February 2023 by Chris Brening
Extremely helpful and great customer service!