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April 2024 by John Shemenski
I have to call in prescriptions all the time here. They always sound bothered to answer the phone, will pass me off to literally any other employee despite if they can help it or not, and I've had to call in the same script multiple times to get it filled. One star is generous.
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March 2024 by Nicci Vorse
Very very rude! They talk down to their customers and treat them like it's a huge inconvenience to help. They won't ask to help you when you are at their counter, They just continue talking among themselves! Ridiculous! I wouldn't have even given 1 star if it was an option!
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February 2024 by Brittania Shifflett - SPCS
The manager is extremely rude acted as everything was an inconvenience and when I informed them that I needed to go out of town and really needed my medication and they acted as if it was not a big deal, followed by asking if I was going to transfer my medication somewhere else in which that was never discussed. just very poor customer service. Every time I go there the staff are extremely rude, and have no respect whatsoever for anybody .
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February 2024 by steve harsha
Horrible pharmacy,
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December 2023 by Caitlin Pittman
Horrible customer service. That is all I will say about this situation.
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October 2023 by Susan
The people are great there and always has what you are looking for medical wise
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August 2023 by Chelsea Ballard
This review is for Richie and the other female technician I visited with today. They were extremely kind, patient, and helpful as I navigated new insurance and made a trip 3x this evening to get a prescription filled. They offered me different discounts, answered my questions, and understood my frustration. They also filled my prescription quickly as they knew I was waiting for it. Really appreciate their help and kindness today after a very long Monday!
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May 2023 by Google user
Very rude. Acted as though she didn’t want to talk to me and transferred my call while I was still talking. I called back and got a different person who was very friendly and she answered my two questions right away. Next time I will ask them for their names.
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April 2023 by Jan Vernon
Very rude. Acted as though she didn’t wantto talk to me and transferred my call while I was still talking. I called back and got a different person who was very friendly and she answered my two questions right away. Next time I will ask them for their names.
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January 2023 by Trudy Domson
Very rude. They talk down to their customers as if they are naughty children who are asking too many questions. They act as if they are entitled to your business. Where do you all get off?
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December 2022 by Motherbutterfly
Great customer service
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November 2022 by Savanna Jenkins
As others have stated, the pharmacist is very unfriendly and seem as though they could care less about being helpful to their customers. Just switched to a different pharmacy as they don’t care about there customers.
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April 2022 by Vanessa Schultz
Literally was told by insurance to verify by doctor of Walgreens carried the name brand of my medication, as another pharmacy did not and I wasted so much time there. Walgreens literally told me they could not tell me that Information. Great work Walgreens. We know you carry drugs, me asking if a name brand was one isn’t going to prevent anything else from potentially happening. Just good for thought. Have some better customer service. Not impressed with the staff at the Scottsbluff location.
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August 2021 by Levi Bernhardt
Very very slow to get prescription filled took 2 and half hours to get my prescription. And the people back there are very unfriendly. Would not recommend this place to anyone absolute worst pharmacy ever
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April 2021 by Judy O.
the drug storeat the window is cordial and professional. just dont go in store. what a flock of stupidity! unless u have a computer or smart phone u r screwed on the curbside pickup. i have a broken ankle, and im on oxygen. i was actually told if i went inside to pay then they would do the curb service! any bgdy home? while im in therepaying ill just save u the time &carry my own crap! and all the store help,not the pharmacy,has something better to do than wait on u. i worked retail for 40 yrs, before covid took away a lot of my health, and if i got caught giving out your kind of service id have been digging ditches!