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February 2024 by Missy Ivey-mortimore
Awefull service in pharmacy rude & short. If I could afford another pharmacy definitely go to another. All my visits to pharmacy had only one OK visit out of 2 yrs.
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January 2024 by Chelsea Young
Pharmacy customer service is rude and awful. If you don’t like your job, quit. Do better Walgreens.
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October 2023 by Peg Bogus
Never can find a cashier. When you do find someone they tell you to go to the photo department because they are busy stocking the pop. There was a line with 4 people there and the cashier is having a conversation about where they live instead of checking the person out quickly and moving on to the next one in line. Very poor service!!!!
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October 2023 by Blane Fabin
Rudest pharmacists and staff I've ever dealt with. Condescending. They think they are doctors.
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September 2023 by Katie Farrens
I went into Walgreens a bit ago to pick up a DoorDash order. I wasn’t sure if I needed to shop for it or if someone did that for me, because my father in law has mentioned that he has gone there and the order and already ready to go. It was only two items. I went up to the lady at the register, she told me to ask the pharmacist. I went up to him and said I was picking up a DoorDash order but wasn’t sure if it was ready or if I had to get it. Mind you, I didn’t mind if I had to get it and was not giving off an attitude or anything. He threw his hands up and rudely asked “name?”. I told him the first name and in the same way, asked the last name. I gave him the initial that was given. He went back and looked and said he didn’t have it so I said okay and walked away. I was so taken back and honestly offended with how I was treated. Neither employees were friendly and the pharmacist was just plain rude and unprofessional. Definitely won’t be shopping there ever!
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May 2023 by Mark Dutkiewicz
Disappointed in the lack of professionalism in the pharmacy staff. Seriously considering taking my business elsewhere.
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April 2023 by Bálint Estala
❤️
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April 2023 by Chelsi Jackson
Wow! When I say the worst customer I mean the worst I’ve experienced ANYWHERE! Not to mention they are soooo slow, have been waiting nearly two hours for one simple prescription and when I called about it they said “k, I’ll start it head over” and hung up.
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April 2023 by Sandra Neumann
Great, pharmacy
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April 2023 by Gaby Valverde
I don’t like giving negative reviews especially because of the limited resources of pharmacies in the community , but after dealing with horrible customer service in the pharmacy for years they have crossed my limits. Something NEEDS to change. I have been patient and respectful, but the staff there especially the pharmacy staff who answer the phone calls are EXTREMELY rude for no reason. I totally get that there are mean customers out there, but don’t take advantage of the comprehensive ones. Also, for the field they are in some kind of professionalism is needed and they clearly lack it. I have had criticism over my medications and “side comments” that are so inappropriate and unprofessional. I highly suggest customer service training for staff. I will be taking my services elsewhere.
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April 2023 by Kaylynn Soliz
Literally the slowest possible pharmacy, also has the worst customer service. Let me write that again, THE WORST customer service, EVER. These people are beyond rude.
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April 2023 by M M
Rude. I was surprised (since it's walgreens) but if the mangers think there manners are ok then - don't arrive with high expectations
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April 2023 by Dude Its Dillon
Gross. The way staff handle things is grotesque and Unethical. If you need medication go somewhere else. Disgusting....
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April 2023 by Bryan Schlickbernd
Made an appointment for an immunization shot and still had to wait an hour to get it. Scheduled a second shot and had to fill out information that I already did online and wait again. Just left and went to Safeway and got it done in fifteen minutes. Don't bother making an appointment you'll just end up waiting behind people that just walk in.
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April 2023 by Ashley Griffith
I haven't used Walgreens in about 3 years, and I had a prescription and decided to go through Walgreens, since I was going to be in Scottsbluff, I could pick it up. I called and asked if it was ready, and I asked if it was my muscle relaxer, the guy on the phone couldn't even decipher what my medication was, or had no knowledge of what this medication does, he quite frankly was dumber than a sack of rocks. Now I remember why I stopped going there. No one seems to know what they're doing and aren't very customer friendly.