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October 2023 by Graciela Gurrola
I went to the auto center yesterday to get new tires on my vehicle. The employee who helped us was Ria. She was plain disrespectful for no reason. We asked for tires, and she responded, “Well, it’s going to take hours. You'll be out in a cue.” with a tone and expression that we didn’t appreciate. We said that was fine with us. When she asked for our keys, she stuck out her hand and said, “Keys.” But yet, when she helped the woman behind us, she said please, thank you, and may I have your keys. We dropped the car off at 3, and they texted us 3 minutes before closing at 8pm to say our car was ready. We didn’t have time to get there in time, so we had to wait till this morning. She said were put in a cue, but we know we were just put last, which is uncalled for.
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September 2023 by Kristy Mata
This is the place to get your oil changed! Friendly mechanics and I didn’t feel rushed when I had a few questions. Prices are reasonable
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August 2023 by Shelli Colmenero
Excellent price on tires for our travel trailer.
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July 2023 by Bryan Lockman
They dnt seem to know what they are doing cant follow simple instructions of what u want done
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May 2023 by Crystal Apple
They were very polite
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April 2023 by ashok neupane
Worst Experience Ever. Poor service. They said it will be 1 hour and I am waiting here more than 2.5 hours and still waiting. Never use them again.Service: Tires
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March 2023 by McKenzey Ramirez
Always fast business! Friendly staff, decent priced, and very informative.
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December 2022 by michael dirks
I have been to walmart to do oil and tires for all my cars for a couple years now. Never any issues. Ive had worse service at the car dealerships around here.
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October 2022 by Mark K Ferguson
Was on a roadtrip and passing through when I noticed a nail in one of my tires. Called and they said they could get me in right away. True to their word, within 15 minutes they were working on the tire. However, they use a plug that comes from the inside of the tire and have to remove the tire from the rim. That is where the problems started. Their machine tore the sidewall of my tire and to top it off, they did not have one in stock they could replace it with. Obviously, I was not happy about this because the all terrain tires I run are $300 each, but things happen and I don't believe it was a result of their incompetence or anything like that. They were able to order the tire to arrive the next day. Put the spare on and spent the night unexpectedly in Scotts Bluff. The tire arrived before noon the next morning and they had it on and I was out the door before 1:00 with a new $300 tire, free of charge.All in all, not happy about the delay of my trip but the folks were friendly, appropriately apologetic, and not charging anything for the new tire when they possibly could have (my old tires have 40,000+ miles on them) left me with a positive feeling about the experience in general. This is the second time something has gone wrong at a Walmart Auto center (the first one was 20+ years ago in a different state) for me that was fully rectified to my satisfaction and would not hesitate about using them in the future.Service: Tires
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July 2022 by Raymond Furrey
Always fast enough get u in and out usualy if u call ahead ? sometimes but consistent enough
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May 2022 by Ross Kirkpatrick
Absolutly horrible didn't even know what weight of oil to use in my car the service manager was a joke I'll never use scottsbluff auto department
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March 2022 by Connie Leever
I would give them zero stars if possible. Took a tire in for repair early Friday morning and when I went to pick it up was told there was nothing in it so took it home Checked it before putting it back on the car and there was a hole. Took back and Waited 3 hours before it was fixed. Told you have to wait in line. Walmart auto car center really needs to get their act together. Extremely disappointed.
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March 2022 by Deby Hart
Everyone was very nice. I shopped while they put a new battery in and my car ran great when they were done.
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March 2022 by Robert Brown
They managed to fix my tire quickly.
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January 2022 by juan perez
They over tighten your lug nuts or break them other than that theyre great. I usually just bring my wheels themselves to avoid problems.