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October 2023 by Cher Fape
Despite the excellent sales staff and quality furniture, we are very displeased that our check for our items was cashed EIGHT months after purchasing. This threw all of our finances in disarray. This is not ethical or professional. We know we weren’t the only ones to which this occurred
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July 2023 by Ashley Hoadley
Absolutely ridiculous. I ordered a dining room table on January 18th. At the time they told me the chairs weren't made so it could be 6-8 weeks. Started contacting them in March and Karen would repeatedly say "we get a truck on Wednesday or should be on that". Finally, on June 1st I went in only to find they never actually ordered it!So after Tori ordered it I called again. At first Karen didn't want to talk to me because I worked with Tori. After I finally convinced her she told me she would call back. She didn't. This went over and over.Finally today I walked in only for Karen to refuse to check for it in the store room because she "didn't know where to look". Tell me she was the owner but not be able to issue a refund for my down payment. Wow.Guess I'll go somewhere else for the table as well as all future furniture purchases.Absolutely ridiculous customer service and inability operate as an efficient business.
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April 2023 by Slavcho Toromanov
Very fast unloading 30 min. of a full truck 53.Thank you Amiel, Ryan, Chancy.
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March 2023 by Pam Schleve-Cassels
Nice selection and helpful staff.
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June 2022 by Stacey Bolin
Can't wait for it to be delivered beautiful set - But wait is an understatement. Bought a week ago, and now won't get it until June 7th after they said we'd get it right after the memorial weekend. I paid for delivery, grrrrr not happy. Unfortunately we decided to cancel. You pay for delivery, and then get the response - after again saying we'd be out of town on the 7th - "Well I don't know when it will go out, have no idea when the truck will fill up for that route". Their delay, helped me realize I'd rather have leather and found what I wanted else where.
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June 2022 by deb
Showroom is very nice. The saleslady Linda helped us out with two new recliners. She was a pleasure to work with and made it easy for us. As for the recliners, they seem to be a good quality product for the money spent. Definitely would shop here again.
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March 2022 by Douglas Parsons
Linda is a great sales person. Good prices for top quality furniture!
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March 2022 by Jeannette Citta
Smaller selection than expected. Would not separate like living room sets , only needed one piece , found one to fit our needs
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February 2022 by Sandy Flansburg
We haven't bought furniture from here, but they have a great selection and are very friendly.
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October 2021 by Bobby Crisp
Grate quality fair price
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August 2021 by Diann Hafeman
We bought furniture Thursday at Webber’s and was told delivery would be first thing the next week as we live 40 miles away in the next town. According to their web site they “guarantee ASAP delivery the next day or the same day” but since we live in the next town over we were okay with it. Well we waited till Friday the next week and no chair. I called and she told me they would deliver next Wednesday for sure and then I get a call on that Wednesday saying they only had one other delivery so they are waiting till next Thursday. That’s three different dates now. It’s not our fault they aren’t getting any business. I figure if you spend $1000. on a recliner and delivery on top of that they should get your furniture to you when they say they will. Now we wait and see if we get it next week and if not I want my money back and we will go to another store/town. We have bought there over the years and like their brands even though they are higher than other stores but we got good service then not like the service now.
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July 2021 by Sean Cargile
6/27/21 Went to Webber's yesterday to shop for a replacement to our living room recliner and sofa as our current set is over 20 years old. It was important to us to be able to sit in the furniture and try it out before purchasing. My wife and I are so grateful to have a local furniture store, so that we can do that on the spur of the moment. The sales lady that helped us was careful to listen to our needs and guide us to different options. She was not pushy, just there to listen and discuss options. She had a great personality and made us feel like family. We purchased a recliner and sofa off the show floor, and it is being delivered on Wednesday, just four days after purchase. We will post an update when the furniture is delivered, but so far we are very pleased with our experience and grateful that Webber's has been serving our area for over half a century!
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April 2021 by Darlene Rowland
Purchased a custom sectional, couple of dining chairs. Excellent sales rep, no issues with the order, delivery or quality. We are fortunate to have such a nice store nearby in Scottsbluff. Look forward to shopping there again.
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February 2021 by Manuel Jimenez
The service is good but the prices are super high.
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December 2020 by Lynda Enright
Superior help, good quality furniture,fair pricing.