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November 2021 by Hamisu Usman
FOREX INVESTMENT I never believed my life will change in such a manner, i saw a review on a page about MRS ARIELLA CRYPTO and before then i have never risk money doing anything online with anybody because i think i was so wise and never want to be cheated, but when i contacted her and she explained everything to me concerning trading and the profit i can make within a week i was convinced to give a trial and why i risked to invest $1000 was because i don't need to send her th
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September 2020 by Calvin Ong
Mary at the drive through was helpful and friendly.
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April 2020 by James Rein
I ordered 2 items online. The send thru the $260 charge just fine. They denied the $50 charge til I called to verify the charge. But they did not tell me. Now the $50 item is not coming and makes $260 item worthless. the bank said they approved the charge. but place I ordered has nothing. i have 5 hours to get the item paid or i done get it
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March 2020 by Lisa Murfitt
0 stars! We had a client of Wester States Bank write us a check. We took the check to the bank in Laramie to have it cashed and they refused to honor it. We asked them to verify the funds and they would not help us. In the end, they were rude and sent us away without any help. I would not recommend Western States Bank to anyone looking for a credible bank that has any integrity. Sorely disappointed!
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September 2019 by Casey Sinner
this Bank used to be great when it was Valley Bank but it has just gone downhill since Western States took over they will overdraft your account for a low balance closing my account out today will never go back
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June 2019 by Angela Beatty
Nice bank
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April 2019 by Matt Titchener
Extremely friendly staff, clean and inviting lobby!
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April 2019 by Laramie Clough
Called today to make a transfer and talked to Makayla. I never leave reviews but a little goes a long way. She was so nice, I was almost taken off guard. She sounded happy and like she genuinely wanted to help me. And most importantly she didn't even sound like someone at work on a Monday. She delivered superb customer service today and I'm beyond pleased!
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January 2019 by Zander Staab
Terrible, have troubles with my card EVERYDAY!! It's always on their end
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December 2018 by Rachel Bernal
Idalia Salazar has exceptional customer service skills! She helped me so fast and efficiently!
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December 2018 by Alex A
Used the ATM and got charged $7 for taking out $10. It told me it was a $3 charge and on my statement it showed a $13 change and a $4 charge right after! I wouldn't use their ATM again. I tried calling and the customer service people and they were very rude, didn't even ask for my information. Just said they couldn't do anything about it and to call my bank.
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December 2018 by rosa rios
Amazing customer service and they are a great help when needed!
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May 2018 by Marlaina Seay
Great customer service. The teller was friendly and fast!
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May 2018 by Mary Josehina
I went inside to use the ATM yesterday (which wasn't functioning properly) & Julian, the new intern was very nice & helpful. I also got a follow up call the next day, letting me know the ATM is now working normally & that I am welcome to come in & use it anytime. Very good customer service & what great person to have representing a company!
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May 2018 by Cynthia Luce
I have banked here for quite a long time and have always had a good experience!!! I have recommended this bank to friends and family quite often!!
