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March 2023 by Will Shaffer
I was fortunate enough to deal with Marin Olson. She was more than helpful and very cheerful.
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March 2023 by Google user
I ordered a new debit card when I noticed an unauthorized charge. I paid the 15 dollar fee and waited. My concern is it's now March 3rd and my cell phone bill is due, my wife is disabled and being without the phone IS NOT AN OPTION. I explained that to Cindy and she offered a temporary debit card until my actual card arrived. Problem solved? NO. Just the beginning My wife and I had some shopping to do i asked to have the forms signed at the I-80 branch for convenience. When I arrived I was informed that due to the many Fraud charges that I wasn't able to get the temporary card and my phone bill would not be paid?? (Like I have control over Fraud charges an scammers)I was being discriminated against because of this pathetic excuse. Platte Valley looks like a Better choice at this point in time.
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March 2023 by Kevin Settle
I ordered a new debit card when I noticed an unauthorized charge. I paid the 15 dollar fee and waited. My concern is it's now March 3rd and my cell phone bill is due, my wife is disabled and being without the phone IS NOT AN OPTION. I explained that to Cindy and she offered a temporary debit card until my actual card arrived. Problem solved? NO. Just the beginning My wife and I had some shopping to do i asked to have the forms signed at the I-80 branch for convenience. When I arrived I was informed that due to the many Fraud charges that I wasn't able to get the temporary card and my phone bill would not be paid?? (Like I have control over Fraud charges an scammers)I was being discriminated against because of this pathetic excuse. Platte Valley looks like a Better choice at this point in time.
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September 2022 by Stephanie B
The staff are rude!! So simply put why would anyone want to put their money there. I was asked for my ID to scan into the system several times after setting up the account. Couldn't touch my own money.
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December 2019 by Barbara Roderick
Always had good experiences here. Staff are friendly and helpful.
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July 2016 by Andrew Gosselin
Do not bank here! Fees Fees Fees! Hidden random illegitimate fees! I've never been so ridiculously charged with fees in my life!
