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January 2024 by Danielle Bowers
This a 24 hour pick up or drop off. Waited around 3 hours for them to open to find out I could have dropped 3 hours sooner
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March 2023 by Kristine Hassebroek
Keep my 5th wheel camper and I have been able to get into the facility easily
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February 2019 by Amanda Kay Swan
Love the vans
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November 2018 by Platinum Series Baseball
Here's how the phone conversation went:
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July 2018 by Rebecca Short
I made a reservation on June 17th for a moving truck. Last week, I called with my name and asked if I could pick it up in the morning instead of in the afternoon. The female told me it wouldn't be a problem. I called again the day before my move to see if I could pick it up in the afternoon. Even though I called at 4:08pm (they close at 5.) I got no answer so we drove over and the sign said “closed.†The next morning, we were there well before she opened at 9. The employee didn't get there until 9:05 and acted like i was bothering her when i walked in. She then tells me that she doesn't have a truck for me. I had the confirmation number so she called another place and claims that U-Haul moved my reservation. So then I had to go to a different location to pick up my truck. When I got there, that employee states that she didn't have a truck for me. What a cluster. The 2nd place finally gave me a truck. The real kicker is that my movers sat at my house for over an hour not doing anything, when if someone would have told me that they moved my reservation then I could have been there and back to my house on time.
