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May 2023 by Tina Perez
I don’t call to complain but after tonights experience, this post is a different story! I was on HOLD for 42 MINUTES WAITING to SPEAK with someone in the pharmacy to REFILL my daughters 2 prescriptions! What was even more frustrating was I used my husbands phone to call them back to speak to the cosmetics Dept, the photo department, the store manager, and the pharmacy manager to just continue to get disconnected every single time my husband seen how frustrated I was, I just wanted to SPEAK with an actual person & tell them to refill the meds already! I love Walgreens and used to work there but this is ridiculous, there is NO excuse for a 42 MINUTE HOLD TIME!! The sad thing is, my husband will go up there tomorrow to PHYSICALLY TELL them it needs to be refilled then they will say he has to come back at a later time then it not be ready at that time bc the dr hadn’t called back to ok the other refill or to have to come back the next day, again frustrating to get nowhere-and to get there fast with this system… I’m so close to changing pharmacies after tonight.
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September 2021 by Robin H.
Pitiful drive through for prescription pick-ups!!!If the person in front of you doesn't have their prescription already called in or previously filled then EVERYONE who pulls up has to sit and wait anywhere from 30 to 45 minutes while the pharmacist fills their script. Why don't they have people pull forward?!? Stupid!! Tell the person to pull forward so everyone else can pick up their prescriptions that are already filled!!! This is positively asinine to make everyone else have to sit and wait!! I guess common sense isn't very common. The poor guy behind me had already been sitting there for 45 minutes. Get a clue!!
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September 2021 by Carla Rae Olson Griffin
Poor service not enough help
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January 2021 by Cheryl L. C.
They sure go through a lot of people, especially in the pharmacy. Not so much the pharmacists, but the staff that helps them. Love the photo department, a large supply of cosmetics and vitamins. The rest is also not too bad. They need to increase supplies in a cold case, and other food-related items. Never seems to have enough help.
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March 2020 by Shelly Galindo
I went in March 30th in the afternoon it was mildly busy but seems the gal helping was having some issues with my RX card so a gal Alexia would speak loudly from drive thru to the gal helping me saying things as to handle me n she was super rude this went on for at least 45 min and alexia told me step aside n basically wait until she makes time to call my insurance carrier i knew this would b a long wait as she had no intentions of calling any time soon so i called got back in line now its my turn again gave my phone to the gal that was helping me n let me tell u between the gal helping me and alexia my child’s info n our family’s private info was being told very loud for everybody to hear and the problem was on Walgreens end n the lack of knowing what to do and entering info correctly so we get it all figured out n the gal said to me hopefully i figure it out so it don’t happen again lol believe me it better not, get it together Walgreens pharmacy makes me wonder if they are mixing meds correctly and what not and maybe i should speak to a lawyer as these gals broke a law for sure !
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August 2018 by Annalea Chytka-Bennett
Today I went in and had four separate transactions. The young gentleman who was the cashier was very very helpful and patient with me. He made my overall shopping experience at this Walgreens excellent and I will be coming back again soon!
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May 2018 by Jessie M.
I use Walgreens all the time unless I need something I know I can't get there and HAVE to go to Walmart for. (I despise Walmart.) I love the cosmetics sales Walgreens usually has and the store is very clean and tidy, minus the clearance area. The clearance area is always a mess, but I peer through it every so often. You find the craziest things sometimes. The pharmacy is usually wonderful. Great staff and quick. I experienced one really bitchy girl there a week or so ago (its May 2018) and she seriously kinda put a damper on my day. Poor thing must hate her job. Photo is almost always great as well. I've only ever received 1 batch of bad pictures and they reprinted them for me for free. They'll check you out in cosmetics or photo if their main registers are busy. That's nice. I love how he parking is just RIGHT there. I feel like I have to walk half a mile to get into Walmart and Target sometimes.
