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“Found most of what I wanted. They work hard keeping all the shelves stocked. They keep all merchandise in an orderly fashion. Hard workers they have and great management.”
“I love it! It has a lot more items than most of the Dollar Trees I've been to. They have throw pillows for $5, Cascade packets for $1.25 (6 tablets), a huge collection of candy and much more. I went today and I know I'll go back soon.”
“While for my mom to get her hair done at Xenon I walked over here and did a little shopping. I was pleasantly surprised by how fully stocked the shelves were and the overall cleanliness of the store. 100 percent better than dollar tree stores I've been too. They have a very large selection of food items which I did not realize. I would shop here again.”
“It's Dollar Tree, what can I say? The place is clean. There only seems to be only two people working every time I come in. One in the front, one in the back.”
“This store carries many items that are available at larger, name brand stores. BIG Difference they are much more inexpensive. The service is good and employees are very helpful. So if you are trying to save some money in this high price grocery time, I strongly recommend Dollar General. We utilize it for many products and some of the products that they carry are very surprising as well as good quality finds. ENJOY!!”
“As usual there were full carts of items scattered throughout the aisles. I realize their short staffed but come on. Playing bumper cars with them and customers in every aisle?”
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“I drove to this Dollar General today to find an item for my son, who had been pestering me for weeks for a Dollar General-only item that constantly sells instantly upon being stocked. I checked online and saw these items were probably in stock, but from my experience at numerous other stores, the online inventory is often wrong. I had been to 6 or 7 other Dollar Generals, and the employees were typically grumpy, unhelpful, and unwilling to check backstock to see if they had these items in the back of the store, since shelves were always empty.
Fast forward to today (04/07/25), I drove to the Springfield DG at about 8 am, right at opening time. I went in and was met by both Hattie and John. I asked if they had the product I was looking for, and they said they were sold out. John immediately called another store to check inventory for me, which was super cool, but not successful. I told Hattie that I had been searching for weeks for this item for my son, and she and John immediately started searching new inventory containers to try and find them for me. To my surprise, they found the item and sold it to me without skipping a beat.
I left that store feeling pretty good, not only because I finally was able to get items my son and I had been searching for for weeks, but because two friendly employees treated me like a human, had great interpersonal communication and guest service skills, and went the extra mile to help out a customer instead of doing the easy thing and simply saying they didn't have the item I was looking for, like every other dollar general had in the recent past.
Thanks again for making our day, guys!”