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November 2023 by Melony Friend
Went in for appliance light bulbs, the gentleman went right to them and picked the ones I need! I was in the store 5 minutes and checked out!
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November 2023 by Oof Ta
Manager was extremely rude and impatient when asked for assistance and she left after answering only 1 question
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November 2023 by Quentin McCafferty
Everything you need and excellent customer service.
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September 2023 by Pyroman
Always find what I need without having to go all the way to Omaha
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July 2023 by Kelly Mattheis
Always willing to help!!
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June 2023 by Erin Blackledge
I walked into our local Ace Hardware in Springfield, NE on Saturday with my five year old daughter looking to purchase a mini Green Egg for my husband for Fathers Day. He has the XL at home already and is obsessed with it. He had expressed interest in getting the mini one for quick cooks.An older gentleman was quick to assist me when I requested one in a box. He searched inventory and unfortunately could not locate one. While he was searching for me another older gentleman checked on me to make sure I was being help.After he shared with me he didn’t have one in a box but could order one for me, I explained I was last minute Fathers Day shopping so ordering one would not work. He offered to call Gretna Ace Hardware and to my relief they had one. I asked if they could hold it and I would go grab it. He immediately said, oh no we can go grab it for you. I explained I was in a time crunch and needed it no later than four - at this time it was close to noon. He said no problem at all.Then a younger gentleman took over and checked me out. To my surprise he said, can I get your address, I will personally deliver it before four. I explained it was a surprise so I couldn’t have him ring the doorbell. To my surprise again he said no worries I’ll call you when I’m close.The green egg arrived at two (well ahead of my super short window of time) and he graciously placed it in my garage and called ahead of time. They did all of this FREE OF CHARGE. I have never had such amazing customer service. A big box retailer would have made maybe put in a 10th of an effort.Ace Hardware in Springfield, NE keep up the great work. I have told so many people about my amazing experience and will continue to do so. You have no idea how grateful I am for your courtesy, kindness and amazing customer service.
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June 2023 by STEEM ON
Friendly and professional staff is ready to help you meet any of you hardware needs.
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June 2023 by Peter Blankenship
Friendly service, good variety.
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May 2023 by Trevor Roenfeldt
Very helpful staff. Clean store.
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January 2023 by Mrs Bdrydee
Good service. Clean store compared to most Ace Hardwares. Only complaint is the isles are OVER packed. It's so narrow you have to wait for someone to leave the isle to go down it. Especially where the grills are.
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December 2022 by Cheri Boardman
Always helpful and friendly.
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December 2022 by Matthew Clark
Usually has what I need and if not they can get it for me
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October 2022 by RoyalOcean
great service and environment!
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September 2022 by Randy Hicks
Helpful friendly quick in and out
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June 2022 by Travis Weller
Great. service. All the employees care so much!
