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July 2023 by Malainey W
As someone who works in customer service, I try not to complain and hardly ever leave poor reviews. Valley Marine will never see me in their store again. They made many mistakes regarding my boat purchase, I finally ripped up my check and walked out. It was a very disappointing, wasteful time using experience. This was a good reminder to make sure to read businesses reviews before purchasing anything from them! With that being said, I recommend Omaha Marine, they have been very helpful and directed me into the perfect boat with the exact motor I am looking for!
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July 2023 by Joseph Wahl
Andy, Seth, Blake and Staff are wonderful to work with! Really helpful when it comes to selling a good boat on consignment. I don't tip my hat often but this group can help with anything boat related.
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June 2023 by Doug Simpson
Tried to get someone to help me, apparently they are done with new business. Omaha Marine here I come!
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March 2023 by jon lawrence
Guys…….it’s 2023! Put prices on your website! Especially on used! Times have changed, catch up……. trust me, this is million dollar advice.
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January 2023 by Kevin M
The people at the parts and service counter are excellent! I will continue to use this service. 5 stars to the service counter.I looked to buy a boat in the showroom and had the opposite experience.
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January 2023 by Carl Bortol
The staff at Valley have been awesome to work with. They understand your needs and make sure you get the right boat. Service has been top notch. We have been working with them for 13 years now and have purchased multiple boats. Very happy.
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January 2023 by Michael Hokanson
Valley Marine is my first choice for service and equipment repair/replacement on my boat. The folks at Valley Marine offer both great service, and an excellent customer experience.The Service Department at Valley Marine is top notch. I highly recommend them.
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January 2023 by Steve C.
I spoke to a person on the phone from the service team. I asked a simple general question. This guy was so rude and short and you could hear the negative attitude in his voice. It was like I woke him from a nap at 1:30 in the afternoon. They have lost any future business that I had planned to give them and the business of all of my buddies that I boat and fish with.Good riddens to businesses like this. Plenty of other quality boat sales and service companies in out area who actually respect and appreciate their customers.
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January 2021 by Steve Warren
My wife and I went there on a Friday morning walked in and were there for 25 minutes , looked at every boat in the showroom and will add that we were looking to spend around $60,000 on a new or used boat. In that time not 1 person approached us to ask if we needed help or had any questions, in fact we didn't even see an employee of any kind. To bad for them! Will never go back! And, will spend that money at
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January 2021 by Biff Madsen
My failure to plan, became they’re emergency. Instead of telling me no, especially in these times they said drop it off we will fit it in. The lady at the front desk was very nice and when I went to pick it up the gentleman was awesome.Thank you for the great service.
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January 2021 by Miles Merritt
They had my boat for almost a month only to tell me they couldn't work on it because the fuel pump was not the original part, even though it was marine certified. There is a real nice mechanic there but he didn't have any say in the matter. This place is a joke, take your boat elsewhere.
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January 2021 by Linda Henderson
I am from out of state and was very pleased with the customer service over the phone. The lady that answered the phone went above & beyond to assist me in solving a problem. Professional & polite. I appreciated her advise.
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January 2021 by Jaime Meinke
Awful! Just called for service help of Bob answered & we very rude & unprofessional. Will never take my boat there!
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January 2021 by Shawn Casper
Valley Marine did a nice job of standing behind their sale. We bought a boat last summer that had recently come in on trade. We were not able to test drive it on their lake due to flooding issues. Once getting it out, we realized there were mechanical issues with the boat. We contacted our sales representative, Sylvia, right away to let her know about the problems. They were not bad enough to ruin our season, so we opted not to bring it in until this spring. They covered all repairs (thousands of dollars) without batting an eye. When we asked the owner, Andy, what we could have done to be better buyers, he said “Nothing, we should have caught this before we sold it to you”. I was shocked that companies still have this kind of integrity. It was both refreshing and appreciated. When we are ready for another boat in a couple of years, Vally Marine will be our first call.
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January 2021 by Dan Claxton
I recently purchased a new Cobalt boat from Sylvia and also worked with Andy and Seth. I was able to test drive the boat on their lake and was super impressed, and they also brought it to our lake for our board to see and approve. They were very easy to work with and I'm loving the boat. Andy also worked my existing boat in quickly in order to repair a few things for the new buyers. Great experience overall. Thank You Valley Marine.