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April 2024 by James Weber
Just ordered 2 mcdoubles no ketchup, add mac sauce. So, of course, I got two mcdoubles with just ketchup.
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April 2024 by Roger Upton
People don't listen and honestly don't care about customer service
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April 2024 by James Springer
If I could give more than five stars I would customer service is like a 150%. They go above and beyond very clean place very happy place this is what you call a McDonald's very happy to give them my money and I'm sure they're happy to take it they made me feel like it was worth every penny
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March 2024 by Jose Rodriguez
Amazing people. Amazing smiles. Amazing culture.
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March 2024 by Michelle Lee
Been going here for a long time, it's gradually gotten worse... and I mean worse. Its ran by a bunch of kids that do not know what customer service is, manners, how to speak to the public nor how to address someone trying to give an order. We stopped in 2x the same day and sadly both times were the same. Not greeted at the menu board we got ... can I help you.. then tried giving our order, multiple times before another worker had to jump in and take over because they could not understand "plain cheeseburger"after every word that was spoken the kud kept trying to give the total, we had not even got thru the first meal. They rush you and mess your order up. But this time ... this needs to be addressed .. the plan cheeseburger meal.. was to have a Dr.Pepper we got sprite, the other meal was to have Dr Pepper we got diet something... fries . Well they were laud over, dead looking and cold, the burgers were an absolute joke... the plain cheeseburgers had enough ketchup for 10 burgers NO JOKE! The wrapper dripped so we had to throw it out, not to mention the ketchup on my husband's shirt and pants and the box the 2nd burger was in. Well it had enough mayo and ketchup for several burgers also, the meat was cold so the cheese was not even melted and the seasoning was ridiculous. In the past month everytime we have stopped byits gotten worse. I hope there are changes soon because we spend $30 for 2 meals and It's not worth cold food. You don't get anywhere asking for your food to be fixed you get attutude and worse looking food. This is the only quick thing in Waverly and I know I'm not the only one with issues here. Please get it together !
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February 2024 by g johnson
Someone has to clean the drink dispensers guys, took the drink home and it ain't right.
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February 2024 by Jason Lippert
Pretty good. Not the friendliest staff but food was standard MC Donald's.
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February 2024 by Deb Menzter
Right order. Food was warm. Friendly staff.Parking: Attached to gas station.
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February 2024 by Logan Pfeiffer
im disgusted at the service of this McDonalds they always forget to give me my cup unless i ask and always get orders wrong.
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February 2024 by Ned Doricent
If I can give this place no stars I would. Cold food old apple pie smh order 5 drinks and not bad had a straw in it. In the end it's my fault cuz I chose to go there.
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February 2024 by Papagixxer2018! r
Tell your guys to the drive-thru to pay attention to the orders.
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December 2023 by Brandi H.
Terrible place to get coffee. Never consistent & they don't follow the order. Noon is friendly and never return anything, it comes back worse. Sonic is the best fast food in waverly
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December 2023 by Shonna Coleman (#snarkydeals S. Coleman)
Ots a McDs drivethrough..not a lot to say really. They didn't mess up my order. That's a great improvement for this mcdonald's. But you can add to that that my fries were hot too. Im a lil "mind blown" by that. This was probably the only time I've ever had. No messed up order and everything hot and fresh from this particular McDonald. That's why the improved scoreVegetarian options: they do have veggie burgersParking: This particular mcdonald's is attached to a gas station store. The parking lot is as should be expectedKid-friendliness: I'd say it could definitely be more kid friendly. There is no outside playyard or playground. And it's in a busy area with a lot of traffic because it's attached to a gas stationWheelchair accessibility: yep you can pop wheelies if you wanted too
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December 2023 by Rob Kant
Drove from Lincoln and my order still wasn’t ready!!! Be prepared to wait! No one even acknowledged me for over 5 minutes!!
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December 2023 by coco
0/10 I dropped my phone and he kicked me out for no reason, so I do not recommend this place at all they even had the odasity to throw my charger And you can hear them cussing at people do not go
