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November 2023 by William Biggerstaff
They sent a promotional scam scratch off ticket to our house, said we won a side by side, knew it was too good to be true but headed down there and was Met by salesmen who knew what we needed more then we did and we did not want to buy a car they made some rude comments, they should stick to bringing customers in by advertising not scamming people into coming in
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September 2023 by Brad & Libby Green
September 7th, 2023: Just the one vehicle didn't get tires rotated, hope to eventually drive there and address this one issue. Modified my review stars.Had 2 vehicles serviced here recently. Both were supposed to get tires rotated, oil change and more.Atleast one did not get Tire rotation and now I question everything else that was supposed to be done on both vehicles. Will check out the rest of things claimed done and paid for, will post more once checked out.Also didn't get called when vehicles were claimed to be done, I had to call them. That's not right....
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September 2023 by Seth Clamp
I do not recommend this place. They sent out promotional advertisements making you believe that you had won something and when you call the number it confirms that the number you had is a winner, but when you arrive they waste your time trying to con you into buying or financing a car and after they waste 30 minutes of your time then they reveal to you that guess what you are not actually a winner. But we will still sell you an overpriced car. Terrible experience if you want to have a good sale just say it don’t have some dumb lottery that tricks people into your doors so you can con them out of their money.
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September 2023 by Jeff Furst
You know …..in this crazy world and an up-and-down market with other dealerships out there adding two to $3000 on MSRP for a “market value”. It’s good to know that there are people out there that still know good business we have never worked with Arnies before, but we will work with them again we live in Norfolk Nebraska and I will make the trip because they were straight forward they gave us the vehicle for what the MSRP was, and worked with us from beginning to end. Nick was a great sales person had great communication and made it a fast process with great communication.
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September 2023 by Andrew B
This place is a disgraceful establishment. Ford should be ashamed that they represent them. They send promotional letters that are extremely misleading making it appear quite obvious that you are a winner of a large prize, even the “winners call number” tells you that you won the prize shown in the brochure. I twice called the dealer, said I have a 40 min drive is this actually legitimate, do I actually win an atv. She concealed the full story and allowed me to make the long drive. Don’t get why they’d intentionally go to such lengths to anger the public, even when called to clarify.
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July 2023 by Tyler Wells
Had a tune-up done here after having car issues. Ended up with more issues afterwards. They supposedly changed coil packs and spark plugs during the tune-up, but all symptoms popped back up after getting my car back.Made the eight hour drive back to where I currently reside and they had to change coil packs, which got rid of the issue. I called Arnie's about this and they said they are getting bad coil packs from Ford and will only do a reimbursement if I get the bad coil pack back from the other dealership and show it to them... I guess a receipt isn't good enough!? They don't seem to stand by their work.I would be leery of getting work done here. Go somewhere else. They also seemed extra eager to sell me a car during their promotion instead of actually fixing what I brought my car in for.
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June 2023 by Anne Garrison
Went to see if won and left with a very nice truck and experience especially w Johnathan he made us feel welcome and at ease w our purchase.
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June 2023 by james wilson
Jonathan, and team treated us great help us with everything we needed and went above and beyond make us feel like family.
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April 2023 by David Ley
Service is always top notch. EV is a great product and well serviced at Arnies Ford in Wayne, NE
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March 2023 by Ron Jelinek
They will gladly offer you 10% of what your trade is worth
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February 2023 by Norman Clark
Better check the tires real good on anything used from there.
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November 2022 by Dusty Wade
Loren, Nick, Bill and especially Tonya are highly professional and outstanding to work with. They go above and beyond to take care of the customer and to see through that the customer's concerns are understood and met.
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August 2022 by Deborah Hammer
Thank You Arnie's for helping me with the purchase of my new Ford Escape! I am always treated like part of the family! Great courtesy from all the staff. Arnie's always take care of my vehicle needs!
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August 2022 by terry kellogg
Few shorts years ago during their promotional sale with balloons etc getting people in I stopped and test drove pickup and was given a smart watch that went caput in 3 days. Thank goodness was free. Watch Still just sitting here not working. I even told the guy I was looking to buy but now I am shopping around for prices etc. But am in market to buy just not till shop around..an he didn't hear a word I said. Kept wanting Information about me. a post another guy made agreeing about how our numbers match with the thing they send out but we were not given what we won. I received a phone call from Philly from a left mesg saying as usual sorry etc. and to stop by for so much money in chamber money I believe . I stopped two weeks later and Philly flat out looked right at me and lied about not knowing anything about it. Never went in again. I also no about bad experience my mother went thru with them years ago more than once when use to buy from them and how they stole money from her and wouldn't listen to her. I have no love,respect,etc with them cause of all that. Specially when they steal from customers. If could go lower than one star rating I would..
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April 2022 by Dana Trowbridge
Bill Reeg continues the tradition of excellence in business learned from his Dad, Arnie. I have been blessed to know both well. If you’re looking for a new car dealer that you can trust, Arnies in Wayne is THE PLACE.
