Verizon's authorized retailer in Wayne, NE, Victra, is known for providing an exceptional customer experience. Their knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have praised the store's amazing customer service, with the staff being extremely helpful, knowledgeable, and eager to assist, even during computer glitches. Specific employees, such as Michael and Raven, have been highlighted for their professionalism, efficiency, and willingness to save customers money. Overall, Victra in Wayne, NE, has been described as the most amazing Verizon experience by its satisfied customers.
I was in and out, I didn’t wait too long. The guy that helped me knew absolutely everything there was to know and had knowledge of any question I had and was very helpful
April 2025
The two gentlemen (One was Raven, but I didn't catch the other gentleman's name.) I dealt with at this store were extremely helpful when I was struggling with Verizon overall. They have amazing customer service, and I will definitely start at this store the next time I want to purchase something from Verizon.
March 2025
Extremely helpful and knowledgeable about the phones. Amazing at multitasking and helping multiple people despite computer glitches.
