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March 2022 by Craig M.
DO NOT go to this shop you will Regret It!!! I'm a mechanic that has worked at a different shop for 25 years. I always do my own repairs. I took my car in February of 2021 & told them my car was overheating & the thermostat was stuck. The reason I didn't repair myself... was because it was in the middle of a blizzard & -15 & I didn't have a garage to work in. Anybody with common sense knows you don't remove bolts out of an aluminum block when it is in negative degree weather or you will snap the bolts off in the block. They gave me some b.s. story that it was a 3 hour job & they would have to remove the manifold heat sheilds, coolant lines, fuel lines, throttle body & air intake to replace thermostat. They charged me (around $380.00) & my car worked fine for about 6 months. Than it started doing the same thing. I took it back in & told them I thought they put in a defective thermostat. They told me before they could do a warranty job, they would have to bring it in do a pressure test & look for coolant leaks before they would replace. They called me told me my car was fixed & it wasn't under warranty because they found a o-ring leaking on my thermostat housing. They said I had a air bubble in my system & my coolant was low. They charged me another $140. I call b.s. because I checked the coolant in the car & res tank in their parking lot the day I dropped it off & everything was full. I highly doubt the o-ring was bad because I just replaced the water pump not even a year before I brought it in. When I started my car I noticed antifreeze pouring out on the front drivers side of my car. I went back in & told them & they refused to go out & look at it. They told me there wasn't an issue & I was a shade tree mechanic that didn't know anything. I tried driving my car home & made it about 2 miles before my car overheated again. I called them & they told me they would come get my car but I would have to pay for the towing & another check & advise. I told the to forget about it. I walked home, got my truck & car trailer & hauled it home. My car has been sitting in my driveway since. On 3/02/2023 I/myself a (shade tree mechanic) worked on my own car. I ordered a gm 13 mm thermostat replacement wrench on Amazon for $23, that goes under the fuel rail. I bought 2 gallon coolant & fail safe thermostat for $60. It took me 45 minutes to replace thetmostat, fill coolant & burp coolant system. The thermostat I took out was the original oem part from factory. I let my car heat up & found that it was leaking coolant out of the left side radiator. I ordered a new radiator, coolant level sensor of ebay for $138. Today 3/13/2022 I replaced my radiator & my car is now working great,. My car has no leaks & the heater will run you out. When I pressure tested my old radiator by blocking off bottom hose, filled with water, put on rad cap & pressurized with a blow gun hooked to my air compressor. I didn't use a coolant pressure tested because the damage was already done & wanted to know where the leak was. I found the left side of my radiator at the top port was split on the plastic going down the rad. My guess is they didn't want to eat a warranty & they pressurized my coolant system until they got something to leak & blew out my radiator. I didn't have a coolant leak when it was taken in & my radiator & coolant res were full. If they did a pressure test why didn't they find a leak. In my opinion stay away from this bubble gum band-aid shop. It's a vicious circle, they don't fix the problem & keep bringing you back in & charge you a check & advise. They charge you for parts you don't need, gouge you on labor & will give you the run around until you give up & fix it yourself or find another shop. I'm not saying all there mechanics are bad. I know a few that work there & they are grade A mechanics. I just think the man
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December 2019 by Tracy Crook
We were moving across country, September 2019,when our vehicle broke down. It was towed to Hinz Repair late in the day so we got a room at a near by motel. Hinz Repair told us they would try to get it repaired the next day but it might take a day and a half. They got it repaired the next day toward the end of the day and it was even a little less than what he thought. They were very nice to work with and the vehicle has been running great ever since.
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September 2019 by Daniel Hromas
The mechanics at Hinz do great work; they were able to get my vehicle squeezed in, and communicated with me throughout the process. I trust them and would definitely go back!
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July 2019 by Exploring with Ed Hernandez
True life savers! Skips towing was fast and brought us here and the guy was super nice! Also the people at hinz were very helpful, nice and truly genuine. My car had broke down on the way to Colorado and thank god it was close to this place because they did an amazing job and very fast and cheap! Couldn’t have thanked them more.
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July 2019 by Edgar Hernandez
True life savers! Skips towing was fast and brought us here and the guy was super nice! Also the people at hinz were very helpful, nice and truly genuine. My car had broke down on the way to Colorado and thank god it was close to this place because they did an amazing job and very fast and cheap! Couldn't have thanked them more.
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April 2019 by Kenton Clark
Great place to take a vehicle for repair. Very honest personal, great quality of work, and honest prices.. Highly recomended for vehicle repairs.
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March 2019 by Merik D
Reliable, trustworthy, and knowledgeable. Always do right by their customers, don't price gouge, and are very understanding with a genuine desire to provide great service. Wouldn't take my car anywhere else.
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March 2019 by Gregg Heiden
Best place around to buy a good used vehicle! Mike will treat you right!
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February 2019 by Pam Krecklow
Friendly place
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September 2018 by Georga Marie
On my journey far, far west, I broke down in the middle of the night and had to get a tow to the Super 8 in York, NE. The tow driver and hotel desk staff both said Hinz did great work. I called in the morning and they were able to see me in less than an hour (even through they were very busy). I thought I would be able to “limp†my car the very short distance from the hotel to their shop- I was wrong. I gave Hinz a call back to explain- in no time flat, two guys show up in a truck like some kind of cavalry to save the day again! The Mechanics were all friendly and easy to talk to. Reliable place to call- I hope I don't have anymore issues along my trip, but if I do- I hope the shop is Hinz-like for sure. Thank you for getting me back on the road faster than anyone else around!! Cheers!
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August 2018 by Jennifer Anderson
Can't say enough great things about Eric and Ed! We still bring our vehicle back from Omaha to get worked on. Trustworthy, honest and dependable!!
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June 2018 by Mervyn Bloomer
Thank you Hinz , for treating my wife like a third rate citizen. She was towed to your facility by " Skips towing " . Having been on the road for nearly 24 hrs with our 2 dogs ( a Queensland blue and a labrador) she was told to " stay outside because the other customers were afraid of the dogs" in 90° heat . Not offered a drink of water for 4.5 hours whilst you took $ 443 .00 from her for changing out a fuel pump...RIP OFF MERCHANTS ! It's a pity there is no negative star rating because I'd mark you as it. Extremely poor customer service , discriminatory to pet owners and gender . You are despicable people. I hope karma has her day with you
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April 2018 by Tom Siess
Great customer service.
