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August 2023 by Dale Kahla
Test drove 2024 Trax. Very friendly and helped with all my questions
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April 2023 by Tyler G
We've bought a couple vehicles from the folks at John Kohl. Ben is easy to do business with, there is no pressure, and his wife runs a seamless transaction with the paperwork. The other guys charge you a doc fee to still waste too much of your time getting things done. If you want to buy a vehicle, cut to the bottom line, and not waste all day talking about things you don't want, this is the place. Five star car buying experience.
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February 2023 by Travis Hafer
Cracked my dash when they changed the passenger airbag on my Tahoe and did nothing about it and the service airbag came on after they changed it and when I called them about it they argued about it and we're talking about another person's vehicle history and I tried explaining that wasn't mine they insisted it was
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December 2022 by Rachel Pavelka
Stopped at 3 different gas stations in York to fill our low tire, every single air pump was out of order. Stopped by Chevy as our last resort, and the kind lady there helped us fill up our tires on this bitterly cold day. Thank you for your kindness, it was greatly appreciated!
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June 2022 by Cindy Boehler
Good experience . Laurie Linaberry a very nice person. Not high pressure. Let us do everything we wanted till we brought car.
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March 2022 by Patty Petty
Awesome. I bought my car there and all oil changes and maintenance is done there. Nice people.
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November 2021 by Robert Nessen
Broke down on the interstate, service dept had me back on the road in no time. Everyone at the dealership super nice and helpful!
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September 2021 by Sherrill G.
Always use a GM dealer for service on our GMC truck. First time using this one since we moved to the area. Needed AC repair work done, which seems to have gotten done correctly, but we were waaaayyyy overbilled on Labor. Our invoice shows an in/out time of just over 4 hours in the shop, which included the lunch hour for the mechanic. So only took actual mechanical labor of just over 3 hours. We were billed according to the standard estimated job guide for 6.7 hours at $100 per hour! No resolve from the dealer upon our complaint, so called GM Customer Service. They opened an "escalation" review case, so we will see. Customer, beware of inflated labor charges from this dealer!!
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July 2021 by Gwen Pielstick
My husband Brian and I came in last Saturday and test drove and bought a beautiful 2017 Dodge Grand Caravan from John Kohl Auto Center. Everyone was so nice and helpful and the van is in amazing shape! We will absolutely love it to take our grandkids around in! Thanks so much!
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June 2021 by brinly Sarah
I bought my car from Kohls and had it 3 weeks and the air conditioner started to act up and I asked them if they could just charge it for me but they wouldn't do it for free had to pay for it, bad customer service , won't ever go there again
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April 2021 by Zach Hejtmanek
Great service! Wonderful people!
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March 2021 by chad lemburg
Not impressed with the service department at all. If anyone knows anything about newer pickups and emissions on the DEF system you know your going to have problems and of course without much notice. John Kohl is zero help to get your pickup in the shop in a timely order. First run in with this place was 6 months ago and was told they didn't have time to look at it and conversation was over. Just tried again with another emission issue and told them my light came on and had 150 miles before the speed is limited and was told its going to be 6 days before you they could look at it. 6 DAYS come on????? its a 30 minute fix just like it was 6 months ago but your not going to get service from John Kohl. Thankful I didn't buy my pickup from them and i don't plan on trying to do any business with this low customer care company in the future.
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March 2021 by Joshua Burcham
Thanks to the parts department they got me the right parts in a timely manner and good customer service... thank you levi..
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August 2020 by Head Christopher
My fuel pump went out in York. This place got me in and out in half a day and I did not even have a prior appointment. Amazing!! Thank you so much
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June 2020 by Jenn Anderson
I have not ever purchased a vehicle here but I did go to have my oil changed yesterday (and have gone here every time to have my oil changed since I've owned this vehicle)and am extremely disappointed. I got home yesterday only to notice that the tires were not rotated like I was told and like my receipt states. I called today, and nobody could give me a reason why they were not rotated. I took it in to have them rotated and then I was told that they were not rotated yest
