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April 2023 by NonaLisa M.
We have never had issues with this CU. Interest rates are always the best; there are always plenty of tellers to keep long lines moving within minutes; the best part is no counting coins just dump them into the machine! The only downside is no drive thru.
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March 2021 by Lefty K.
Do not bank here. They have a client that is scamming woman of their breast milk and saying they will pay them for it and than never pay after receiving the milk. I called the bank today and was just trying to understand and get some more information why the one check we finally did receive was stopped. I was met with a lot of resistance and was hung up on and was told to get a subpoena. If this bank is not in on the scam than they are just the rudest people I've ever talked to. I'm hoping this stops at least one person from Banking here. We need more honest Companies. Shame on you Boulder Dam
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January 2021 by Chris T.
Always great service. Always in and out. Wish they had more ATM locations but I get that they are a local bank. Even personally called me to verify a transaction that got declined for fraud. Love this bank!
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November 2020 by Bryanna D.
The only positive thing about this credit union is the interest rate on the savings accounts; however, that is if they don't steal your money.I keep a ledger and at the very least.. they steal $60 from me per year for NO REASON. As a single woman working a full-time job barely making $400 a week... I NEED THAT $60 TO EAT AND SURVIVE. The money is taken in increments of $20 hidden in between my car payment and insurance payments monthly.. I had MORE THAN ENOUGH FUNDS. But they proceeded to reject my payment this month MULTIPLE TIMES FOR NOOOOOO REASON. What an embarrassment for this establishment. I have been banking here for more than 12 years and that was a mistake. NEVER AGAIN. On top of that EVERY SINGLE PERSON I KNOW WHO BANKS HERE HAS PROBLEMS. Every year for Christmas, they deny EVERYONE'S cards for online shopping if the charge appears 'out of state' which is EVERY TIME you buy ANYTHING online INCLUDING APPLE PAY which is charged in California. They see it as fraud, and family's struggling with only that ONE debit card are SCREWED until MONDAY @9AM (unless it's a holiday) because THEY HAVE NO 24-HOUR PHONE LINE. I HATE THIS CREDIT UNION AND YOU SHOULD TOO. THE WORST AND I HATE THEM.
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July 2020 by Denise O.
So I walk into Boulder dam credit union today to cash a check that was written to me by a business in Boulder city that has an account at the credit union I do not have a counter at the Boulder city credit union I use a different credit union but I wanted to cash this check and get the cash I didn't want to deposit in my account and they wouldn't cash my check it was written to me by one of their bank customers I don't know how you feel about that but if I am a customer of a credit union or bank and I write a check to somebody I would hope that that pink with cash that check for that person on my behalf very strange business practices.
