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January 2024 by Margaret Williamson Williamson
I worked there many years ago. Mr Fisher lived upstairs. A gal named Bunny was my boss. I made special orders. Filing the cartridges by hand and putting them together. I am 73 years old now.. those were the good old days.
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December 2023 by Mark Neilson
As I said in the post , great product, great customer service. These are the best pens. American made, here in Boulder City, Nevada. I have been using them since about 1974. Still the same perfect quality and so many colors and styles to choose from !!!
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September 2023 by Mason Shippey
"TAKE THE PEN!"I've had my bullet for a few years and it's still going strong. I love it!
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August 2023 by Susan Ferradino
How many of you knew that the Fisher Space Pen is manufactured right here, in Boulder City?! Almost right in my very own backyard! ? I had no idea so it was obviously time to take a field trip… haha ?. We wanted to do something that made us think of & celebrate our late brother- that he would have thought was pretty interesting & cool, also.Although they don’t give tours, the lovely woman that represents the front of the office/store front, Michelle, was AMAZING!?? I mean- first of all, she had answers to every single one of our questions without missing a beat. She definitely knows her stuff. Every single model number my brother rattled off, she could take us right to & tell us all about it! Also, anyone that knows my brother or myself at all, knows that either one of us can be a handful, alone- and the TWO of us together…. Well, let’s just say I think we definitely livened up her morning ? and probably made her earn a Friday night cocktail! ? hahaShe was genuinely SO patient, friendly, and without even knowing it- lifted our spirits with the wonderful energy she was giving right back to us. If you ever go check them out, give a shoutout to Michelle and tell her she’s awesome ??♀️! Also- grab yourself a pen while you’re there… it’s 20% off when you walk in and purchase them ?.
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May 2023 by Linc Merc
I have never visited. Let me explain. I purchased what I thought was a CH4 off Ebay. When the pen arrived, it did not have the side release button. It was a conventional click mechanism. Otherwise, it looked similiar to a CH4. I thought I may have been scammed. So, I called the Fisher Space Pen company and spoke to a very nice lady named Shelley. Long story short, she asked me to email pics of the pen I had purchased, so they could research it and let me know what I had purchased. About an hour after speaking with Shelley, I checked my email. She had responded with the information I needed. I was told I indeed had a pen that was manufactured by the Fisher Pen Company. It was an early (pre 1969) Space Pen called the P-1. It was discontinued in 1969. It was sold with the famous pressurized refill. (Mine has the original refill. It still writes in blue ink!)I was told the last known retail price was $2.95 (About $25 in 2023) and that was all they could tell me about it.This is an extremely rare pen! The customer service I received without even having purchased a product directly from them was exceptional! I will be a future customer for life.
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May 2023 by Derek Dunsmore
I thought this would be ideal compared to so many other, cheaper, pens that don't track well. You know where you have to scribble a bunch to get the ink flowing. This pen claims it "Performs in temperatures from -30ºF to +250ºF, underwater, in zero gravity, at any angle–even upside down!" however, I still had to scribble a bunch to get the ink out, and it lasted less than a year though I only write a few notes a couple times a week. I read somewhere about pens behaving differently for left-handers and thought this super pen would be up for the task, but it behaved no differently than any other cheap pen I've experienced.As others have said, the customer service team does not seem to communicate very well internally, and had misunderstandings about weather I was attended to or my issues resolved.60$ paperweight.
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February 2023 by Gary Kniseley
VERY poor customer service. Pen did not write well and assumed it was a simple cartridge issue. Customer service never responded when emailed. When I finally called they never apologized. Her suggestion was to mail the ink cartridge to Quality Control for an evaluation. I'm a repeat customer. You've got to be kidding as my gasoline in the truck costs more than the cartridge. Such LOW commitment to repeat customers. I will not return. Please think twice about your purchase. I love to always give top ratings to companies. Such a let down! It must be the times. Look at former reviews...same issues with customer service. Seems to be a common thread of commitment!
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December 2022 by Scott
Small gift shop, very fun to stop in and check out some of their pens, affordable overall!
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November 2022 by Sara Sprung
Go visit this spot. Near Vegas and the Hoover Dam. Excellent variety of beautiful photos pens. Can engrave for a gift - perfect for a graduation gift or to commemorate a special event.
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August 2022 by Samuel Laporte
My two years old infinium stop working. I don't have new from their customer service. I've only signed contract with it. Definitely don't have a good customer service.
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August 2022 by Brett Masterman
Went to the company store today, had an issue with a pen that I had purchased last year, not only left with a new pen a newer model...no charge. Wow customer service like it's meant to be. Gained a lifetime customer well done Fisher!
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May 2022 by Vyshnav Vayanayi
Very Good Quality PenZero Gravity Pen writes upside down, In extreme temperatures, over grease, under water, proud to own this great invention, manufactured in U.S.A
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April 2022 by Josh Y.
Fisher Space Pen: If you know, you know. If you don't know, this company is an important piece of space race history, NASA has supplied all manned space flights with Fisher pens, and there truly isn't a more FUNCTIONAL writing instrument available at any price. A Fisher pen can write on just about any surface, through grease, water, upside down, and temperatures that could kill you from either extreme. When I was in the Corps, this was the only pen anyone relied on. Now that I'm a union tradesman, this is the only pen my crew relies on. Do you see a theme here? These bad boys are preferred by just about anybody who really, really needs a pen that just works. I arrived here after seeing a tiny sign a little while outside Vegas, along with my visibly confused but tolerant wife. I skipped all the Vegas retail experience, but completely lost my mind when I realized a beloved company had an unassuming manufacturing/ factory store in small town Nevada. I was greeted by a sweet and personable lady who has been with the company for at least 30 years. Her patience, insights, product knowledge and personal stories about Fisher Space Pen COMPLETELY made the experience a highlight of our trip, which sounds completely crazy as I write this. They have twenty dollar pens, up to a couple hundred bucks for an undeniably gorgeous tool that looks every bit the price and then some. They have capped pens, click pens, and a clicker/release button design that has a higher "fidget factor" than anything else I've played with. If you're into EDC stuff, you're probably familiar with several hundred dollar pens that are handmade, CNC titanium blah blah blah. These pens are US made, right where they've always been made, and they were selling them 50 odd years before joe blow and his tactical man jewelery company opened up shop. Bottom line, a freaking American institution is headquartered in Podunk, Nevada, and you really owe it to yourself to confuse YOUR significant other with a detour to this most hidden of gems. PS lifetime warranty WOOO!!!!
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February 2022 by Itz Excellency Theo
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February 2022 by Joshua G
The person behind the counter was very helpful. A real expert in the company's product and the history of the pen. Great salesman too. These things make great gifts and there is literally something for everyone. Don't be intimidated by the small lobby showroom. Let them show you what they have. You'll find something you like.
