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February 2024 by T.R. Williams
How hard is it to put the mail in the correct box? My letter carrier could not deliver a letter to save her life! I have a letter she was supposed to deliver, she did not deliver it and instead I get the run around about the letter and some lame excuses. How about saving the excuses and deliver the mail to the correct recipients? Worst customer service ever. No professionalism, and their “investigations into missing mail” are a joke.
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October 2023 by Elizabeth L101w
The bald guy running the passport side tried to gaslight me into not using my own photo that I brought in and had professionally done already just so he could make a sale and take my passport photo there at the Post Office. He told me if I used my photo that I brought in my passport photo would be rejected for sure. Well F U dude; my passport just came in the mail and I'm glad I went with my gut. The one star is because your high pressure unethical sales methods made me question my decision and essentially torture myself for over a month while I waited to see if it was rejected or accepted. Not appreciated at all!! Shame on this post office for allowing their employees to behave in such a way just to you can sell photos.
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April 2023 by Rebecca N.
I went today to apply for my passport. Great service, Buck waited on me and was very courteous. Nice station and both employees were attentive to everyone who came in with questions. Very impressed and glad I traveled to go there.
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April 2023 by Erinn D.
Amazing service overall. I went with my entire family to get our passports and they gave us great service with amazing smiles. Will use this post office more often.
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March 2023 by Brett Miller
Unbelievable level of unprofessionalism and lack of communication skills by this office, they choose to simply shirk work by refusing any and all amazon packages without consent and delivery attempts and when confronted about it they blatantly lie and laugh about it.
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December 2022 by eva caulder
Hard working yet friendly staff I ever had the pleasure to meet. Thank you for all you do!
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December 2022 by Ervie L.
I went to this location in Boulder City to renew my passport and my experience went by smoothly. Thank you to Bruce who helped me. He was so helpful and informative of the whole process. If you don't mind a bit of a drive, I would recommend coming here. It was easy and the staff are very helpful and super friendly! Way better than other post offices. Thank you Bruce!
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December 2022 by RaH Hall
wonderful staff very helpful and very informative. I had my passport Appt and was in and out in 15 mins
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December 2022 by Sheri C.
No drive-up mailbox to drop off mail, you have to go inside. Lazy? Yeah maybe, but mostly, we were on vacation and wanted to mail postcards and be off asap, not deal with people.
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August 2022 by A McGrath
I moved to Boulder City like four months ago and this post office is a joke. Each one of the employees so rude that it’s funny, like a reality show of funny pathetic attitudes. Mainly though they MESS UP ALOT!!!! I have had more LOST MAIL in the last four months than in my entire life -yeah- you’re just not getting your stuff out here lol. I mean like lots of stuff to the point where I’m going to start investigating foul play?!
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July 2022 by Javier Rojas
Went On Tuesday June 22 and they have one of thr worst employees ever berg rude disrespectful and was rushing through the entire thing. When we arrived we had questions to make sure that everything got done properly and there was no errors she decided not to answe any if our questions and kept ignoring everything we had to askI explained to her Before filling the application that we had a old passport and it was for us to renew she still gave us attitude so we proceeded to just fill out the application I explain to her several times that it was a renewal not a new password yer when it came to her asking for A bird certificate as soon as we said we don’t have one even though we had the old passport card she tried to deny us and say I cannot proceed with your application if you don’t have the birth certificate we cannot finish it. As I stated I told her there was no need for a birth certificateI work in customer service and that is nor how you treat people and if they are coming into your office is because they need assistance this person did not seem to like her job one bit and was also very judging of the photos we had to take for the passport
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May 2022 by Linda L.
Once again these Postal workers in Boulder City are bringing my mail to other mail boxes and there's to mine. My neighbors are bringing me my mail and visa versa. I of course went to see the Post Master .. why can't we get our own mail? Simply question . The names are inside the boxes, I get everyone else mail, and some of my bills were late BECAUSE I CAN'T GET MY MAIL! I know people are having the same problem, can we Please come up with a solution? Like can we Please get our own mail?
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May 2022 by james sorenson
Had a great experience, as the staff went out of their way to accommodate my request, and didn't have too.
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April 2022 by Joseph M.
So update this post office does not give you your last check if you work for them. Went in today and the untrained manager Neil mailed my check to nobody knows he is very unprofessional and does not follow state and federal laws for employees last check. When I asked for my final pay with my last check Kirby told be good luck getting paid returned the next day and Denis threw the check at me and didn't want to address my issues with hours missing on my check. If you like to be lazy and mistreated then this is the place to work. I also reported the issues with the district manager and he didn't care. The post office has no way to discipline their management that frequently abuses their employees as well as it's customers. This post office does not care about being professional nor about the mail at all. They can't even deliver the mail on time in a professional way. Stay away from this joke if you ever worked for this place you know why the post office went bankrupt and can barely pay their employees they can't even purchase new vehicles that were bought in the 1980s they are 40 years old over the hill and outdated like their management and so called post masters that have no management training no professional skills they hang up try to bully you and intimidate you I thought it was funny how he got frustrated that he f***** up and sent my check off now I'll have to seek it in a legal matter to get paid since my check was not at my place of work where I reported to receive my last check. Sad how some think they are tough guys and top dogs then realize they ain't s*** and try to harm others financially like me a single father with a child with epilepsy he was the one that said I couldn't take my daughter on March 4 to the doctors and had me report to work so I quit. Don't worry tho I took her the following week got her braces off and got her set up in her school correctly after I saw her pediatrician and neurologist that same week after I quit. No one is worth more than your kids but to the post office kids aren't important.
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February 2022 by Patrick C.
I use this post office all the time. I never wait more than three minutes to get through the line. Every single postal worker I have worked with here has always had a great attitude, is very efficient, knowledgeable and helpful all with a smile. By far is the best post office I've ever been to in my life. If you need something done at the post office and this location is close enough for you to go to stop by and say hi to them.
