AutoZone on S Carson St in Carson City is recognized for providing great customer service and helpful, friendly staff. Employees are consistently noted for going above and beyond to assist customers. Reviews highlight specific instances where staff offered exceptional help, such as providing transportation to stranded travelers for a part purchase and taking full responsibility to solve delivery issues personally. The team is knowledgeable, knowing exactly what parts are needed and how to help, even with difficult tasks like replacing a complex key fob battery. The store is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and accessories. Customers report having great experiences, finding exactly the right parts, and appreciating the patience and willingness of the employees to ensure their transactions are completed successfully.
Best service I have ever had for my car. This store has helped me out several times. Ask them first.
August 2023
Great service, the manager is awesome, she is excellent to work with and gets you right parts .
July 2023
Great customer service! My car needed something different than the website said and the guys knew exactly what it needed and how to help. Everyone there is very friendly.