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February 2024 by Vince DeLellis
Awesome service, battery was waiting for me.
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October 2023 by CHRIS OLI
The manager, KEVIN, is a complete moron.Not only do i never recommend anyone to ever go here for a car battery, but definitely need to avoid this store specifically. Their batteries usually dont last a year. And Kevin thinks hes a mechanic and doesnt know what he is doing. He was in complete denial that his staff could mess up a terminal. We took my aunts car back, since they are the only people who have touched car mechanically since replacing battery a few days ago. His worker over tightened and warped terminals. Terminals could not get full connection and left my aunt stranded this morning and it was 40 degrees out. He claims thats physically impossible, refused to repair damage they did and the staff memeber did not put all the nuts on either for cables. Yes, may be a cheap part, but for a person that doesnt know these things, they should not be working on vehicles.People come for a service, and when a service is not done correctly, own the mistake and make right.I know he answers to someone, his maturity and customer service was completely irresponsible and poor. I hope whomever owns this location reaches out and reprimands him.Highly recommend to not have battery replaced by Kevin or his staff. And definitely do not buy automotive batteries from these stores. Horrible experience everytime i have had to help people that have unfortunately used their batteries.
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October 2023 by alpine
I made an 11:30 a.m. appointment on 09/20/23 to replace a phone battery on a IPhone 7 Plus. This was at the Carson City location / Store # 350. This appointment was made in advance.I arrived at 11:15 am. The clerk stated the tech had just left for Reno & they could do the repair at 3:00 p.m. I do not live in Carson City. I live around 70 miles away. I made the appointment specifically to ensure I could get the phone battery replaced.I am really disappointed in the poor service. No attempt was made to contact me in advance to reschedule the appointment. I will not use or recommend Batteires Plus to anyone.
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August 2023 by C. War
Great store. The gentleman who helped me was very nice and super helpful. I had more than 10 watch batteries to purchase, many of them different sizes. They had every size battery I needed. The gentleman assisting me even went through what he pulled off the shelf to help me double-check and ensure I had everything I needed. I will be going to this store every time I need batteries.
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March 2023 by Shannon Eichhorn
They are super helpful and friendly!
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January 2023 by Diane John R.
Fantastic help! They have everything! They fixed an iPhone for us and it works well! $50 bucks was a lot better than a new $1000. Phone! If you have a need for any type of battery or help fixing anything. Go to Batteries Plus!
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December 2022 by Nathaniel Marvosh
You didn't have the battery in stock and your sales person called to advise me , very very appreciated
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October 2022 by Gary Nettenstrom
Great place to do business, but they need to dis-associate with Google
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September 2022 by Jason Sheck
Outstanding! I had made an online order for a specific battery. They didn't have the exact battery without transferring from another store, but called me with a suggested alternative. Their extra effort saved me going without a key electronic component for several days. Great work Batteries Plus!
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September 2022 by Vad Shamis
A couple of months ago I brought my pretty expensive watch for the battery replacement. They didn't have the right tool to open the watch to replace the battery. They ended up scratching the back of the watch very deep and still were not able to open it.Went to a jewelry store a few blocks away and got my battery placed in the matter of minutes and way cheaper than was quoted at Batteries Plus Bulbs.Deep scratches cannot be repaired or polished...
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September 2022 by Jo Crawford
Finally was able to get a battery installed in my husband's watch.
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August 2022 by Roxanne W.
My sister needed a battery for her key fob. I called down there and they promptly answered the phone and gave me the information I wanted in a quick and timely and friendly manner. Drove down there and had our business taken care of in a matter of minutes and it was reasonably priced too. I would highly recommend this place if you need a battery.
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August 2022 by Jn J.
I bought a replacement watch battery for my 19-yr-old watch; it worked for a while, then quit. I valued the watch enough not to give up on it easily. I returned to see if perhaps the battery -- although new -- had gone bad prematurely. At no charge the technician spent time 're-seating' the battery; 8 months later the watch is still going strong.
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June 2022 by Karin Fulton
Great place. Got our car battery.
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April 2022 by Chris McDougall
Sales associate Justin McDougall came to my residence got my car started. I followed him back to the store, where he was kind and courteous. He did all the work I was out of there in minutes.
