Best Buy offers helpful and courteous staff who are professional, friendly, and knowledgeable. Customers report receiving nice and efficient service, with staff going above and beyond to provide expertise and advice. While wait times for help can sometimes be long, especially when staffing is low, the quality of service generally makes up for it. The staff is patient and helpful with questions and concerns, and they are willing to assist with practical solutions, such as installing items like a dash cam or helping to measure products. However, they do not service all device types, such as certain Galaxy watches. Overall, customers express confidence in their expertise and recommend their services.
Got kind, helpful service. Can't ask for more than that.
December 2024
nice to have expertise and advice but depending on staff you might have to wait a while for help. took them 20 minutes to get me help but the service made up for it.
August 2024
All under one roof. She assisted me with my phone purchase
