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January 2024 by Taylor P.
Just don't. It's quite literally a bait and switch mattress store. Not knocking ownership just their business model. Go in and sit on their floor model nectar. Firm feels good. Ask "will this be what we get when we order it?" Reply "yes, of course"... spoiler: it's not by any stretch.. (hint* get rid of your floor model or update it to the newer poor quality mattresses nectar is pumping out) Good luck you'll end up switching and upgrading mattresses with these guys until they have you paying more $$$ because there's no just straight refund policy. Go buy your mattress at Costco and stop questioning quality.
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January 2024 by Sondra M.
As owner of an International Customer Satisfaction analysis company (now retired) I must take time to sing the praises of the Carson City Mattress outlet. We have purchased numerous Mattresses from them. They are one of the most honest, helpful and knowledgeable companies we have ever had the privilege of dealing with. Thank you Chaz and Adam for your help! The Garners
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January 2024 by Adam
Best place to buy a mattress in carson city. Friendly professionals with no pressure to buy. Striving to get you in the best mattress to fit your needs for optimal sleep and comfort.
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December 2023 by Denina Geistlinger
We purchased a nice twin mattress with a protective cover at a great price for a family member who needed a new mattress for his adjustable bed and that is getting out of the hospital soon. Our salesman was very knowledgeable and helpful. We are very happy with our purchase. We know he is going to love his new mattress! We will definitely shop there again when it is time to change our mattress. Thanks again!
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December 2023 by Creative Solutions
I'd like to thank the new guy Donny for helping me find a mattress that now makes a difference! Along w a sectional! It was a one stop shop! Saved me so much time! Thanks Donny! I'd come back again! (:
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October 2023 by W
Best place to buy a new mattress!Great customer service and selections.
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September 2023 by Jarrod Rowe
Guy came out cursing, acting like a little child calling us names and being super aggressive for absolutely no reason. If you can't park in the back, then maybe you should attempt a better approach than get your panties in a bunch. Alongside with that, this store sells mattresses for more than what the actual brand mattresses cost, it's a complete scam and rip-off and if you want something close to the actual price, just look up the brand you want online because they'll overcharge you for everything at this crummy dirty store. Funny thing is that the guy tried to say he asked but didn't ask nor were we even on his side of the property. Petty business with a petty little man who thinks he can do whatever he wants, don't go to this store, don't come here for business, it's a rundown place with little cry babies who sit in the parking lot and cry at people who decide to pick up a delivery across the street that takes 30 seconds lol
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September 2023 by Brett Metcalf
We absolutely love our new mattress! We tried out 2 other mattresses that didn’t work out for us. Chas was awesome, since the first mattress was a bit too soft for us, we then exchanged it for another one. The second one didn’t work out either and it was going take about a week for the third mattress to come in. Chas was so kind and offered a temporary mattress for us to sleep on until the new one came in. We’ve been laying on the 3rd mattress for about a month right now and we both sleep like a baby. I would HIGHLY recommend this company. Chas doesn’t push you at all like most salespeople do. He offers his expertise and lets the customer choose which mattress to purchase. Also, his delivery person John is amazing too! All 3 times he delivered the mattresses within 2 hrs. Huge shout out to Chas & John!!!!!
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September 2023 by FarmerBell1013
I can’t say enough good things about this place! The owner is absolutely cool, on top of it all, incredibly knowledgeable and just a solid friendly guy running an awesome operation!Delivery was communicated and very efficient!!!!!!!!! The BEST.
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September 2023 by Ashley F.
I can't say enough good things about this place! The owner is absolutely cool, on top of it all, incredibly knowledgeable and just a solid friendly guy running an awesome operation! Delivery was communicated and very efficient!!!!!!!!! The BEST. Piper the pup is an extra bonus for sure as well! And if you read any negative crap on here about this awesome guy who runs the store that lady had a parking problem and was not working with a full deck (Yelp wont take down her fake review ) Keep up the good work!
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August 2023 by Amanda Stewart
Quick and easy! Great deals! I GOT SAME DAY DELIVERY which is amazing as my old matress was on its last leg can't wait to go to bed on my new king matress !! Thank you Chaz the sales man and the DELIVERY driver hauling this massive bed up 3 flights of stairs and the old one down 3 flights of stairs yall are great!!!
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July 2023 by Jennifer Etcheberry
Working with Chaz and Anthony was wonderful! Their customer service, mattress knowledge, and affordable prices helped me to purchase my SECOND mattress from them! I will only go through them for mattresses and bedroom furniture.Thank you for being honest and helpful!
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June 2023 by Briana Lisanti
This company is great! I'd buy from them again! I went in to buy a mattress, got a basic one. I ended up getting an upgrade mattress cause the original one I ordered didn't come in so they upgraded me to a better mattress for nothing.
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June 2023 by Maria Knutson
Chaz is awesome!! Fast easy and a great price.. In and out in no time.. Thanks Chaz for a great shopping experience ?
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May 2023 by Andrew “Fixwec” Olson
Just got done buying a mattress at this store Chaz was the best! Walked me though all my options was not pushy at all and helped me make the right decision for me. It was fast they had a great selection at great prices and I had a great experience if you need a bed this is 100 percent the place to go