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August 2023 by Pete
Super Good. Awesome and on point managers. I haven't worried a minute with them. So responsive and Can-do.We appreciate them so much.
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April 2023 by Isaac Holland
Great spot, just wish I could access the space a bit earlier in the day. Not a big deal. It's clean and quiet and not tightly packed in like some places. The driveway is wide so it gives you plenty of room to drive through.
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July 2022 by Jason Stinson
Amazing family owned business, the staff is very friendly and they have competitive pricing. Excellent customer service. Great job team.
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February 2022 by tyler myles
Advertised open on Sunday. Went to drop off my uhaul and no one was there. On the door it says closed Sunday but online it shows open. So I revolved my plans around dropping it off SUNDAY since I did not have the ability to drop it off any other day.
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October 2021 by moya Sanders
Very nice ,clean storage units. The staff was friendly and easy to work with.
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July 2021 by Krissy T.
Let me first say, sorry this is so late, Gio! But I always keep a promise... Carson City Storage had our property (as in almost everything we own) for just over two years. Not only was our stuff secure and protected, Gio and Kristen (I think) were always helpful and responsive when we needed it. I couldn't have asked for better people service. And although I hope we don't, I wouldn't hesitate to use them again if needed. Thanks!
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June 2021 by Carolyn Straight
Beware of false advertising! We called 10 days ahead to secure a10 ft x 10 ft unit. We made a payment and were happy things worked out. Well, when we arrived with a truckload of furniture to store, we were shocked when we opened the unit to find the space to be barely longer than my height. I'm 5'4 and there was very little room over my head when I laid on the ground to be sure my eyes weren't deceiving me (we didn't have a tape measure.)Gino at the front office was kind and courteous and called around to help us locate another place to no avail. I was a bit angry at this point. We finally found another storage unit at iStorage that was the actual size as advertised.The next day, Carson City Storage leaves a message that they may possibly refund us 50%. Again I was a bit angry. They made it sound like we misjudged the size we needed. If the unit was a true 10 x 10, our furniture would have fit. The person my husband talked to on the phone explained that the units weren't exactly what they advertise. Okay, I get it, maybe the unit is 9.75 x 9.75, but to claim something is 10 x 10 and it's maybe 6 x 6 is a gross estimate. I understand that the computer may say it's 10 x 10 BUT IT'S NOT! FIX IT, OWN UP TO IT AND REFUND PROPERLY! We ended up having to pay 11 days although the unit size was falsely advertised. Not a happy customer. iStorage was less expensive to boot! If you still choose Carson City Storage to be your storage place, be sure to check the unit before you bring a truckload of your belongings, you may be unpleasantly surprised.
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June 2021 by sueann silva
We rented a storage unit before we were moving. The staff is Always helpful and nice.
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April 2021 by Robin R.
Was completely impressed with the dedication to customer service at Carson City Storage. We planned to move to Carson and arranged for a storage unit while out of state. The staff were friendly, accommodating and flexible. They set appropriate expectations and delivered to us more than what we were expecting. The unit looked brand new! The staff not only arrived early to meet our moving van, they checked in on throughout our unloading, made sure we had enough space and followed up a day later to make sure we were pleased. Who does that anymore? So happy we chose to store with Vince and his team!
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January 2021 by DavidS
Small but nice facility. Electronic security gates keep it safe and has easy access from Arrowhead Drive.
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September 2020 by Hennry Swartzentruber
Great place! Recommended.
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August 2020 by Rich Werts
if you need some storage space,carson city storage is the place. it was a Sunday I had a rented truck and trailer, loaded with my ex girlfriends n her kid's stuff that I packed and i needed to put it in a storage to relieve my responsibility of said items, i started calling storage units to rent on this Sunday morning (do not attempt this Sunday storage rental inquiry, not only could I not find storage place to rent, i couldnt even find somebody to reject me in a pleasant fashion, rude people operating a public service business i was cussed at, hung up on, told i should do these things on normal business hours, i said I work 6 days a week and sunday is my only day off. here I am and a rented trailer full of ex girlfriend's stuff no where to put it, going to incurr more trailer rental and truck charges, the storage persons in washoe Valley storage gave me a phone number to try, and the ray of sunshine broke through the clouds as the angels started singing, because the gentleman on the phone representing CARSON CITY STORAGE said he could help me, he HANDLED THE WHOLE PROCESS OVER THE PHONE, and needless to say was relieved took all the pressure off of me, even stayed in touch later that day to make sure I was able to finish my mission. CARSON CITY STORAGE, will be my 1st choice for storage for now on, i also liked how they work directly with UHAUL MAKING LIFE EVEN EASIER, thank you CARSON CITY STORAGE, pleasure doing business with you sincerely RICH WERTS
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July 2020 by Caitlin M.
I never write reviews, but is the Fourth of July and I just put my house on the market and needed a storage unit fast. Not only did I find they were willing to take my calling a holiday, the person who answered the phone was so kind and was very helpful! Thank you and would recommend!
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February 2020 by Lisa Grabbe
Looks brand new! The place was spotless! Friendly staff.
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October 2019 by Jonah Wungnema
Very clean and friendly people and safe for your belongings