-
January 2024 by Stephanie Leon
Great customer service. The ladies there are super nice. :)
-
December 2023 by Dusty Glaser
Bought my phone 2 years ago and have problems with it. I'm taking good care Resseted everything...phone is slow and sends out more than one text. definitely getting another service. Not worth what I pay.
-
September 2023 by Sara Davis
You dont even dearseeve a star. This company is ridiculous I paid for Insurance and my service my phone was stolen July 27th I filed a claim they sent me a replacement with a envelope for the phone that was stolen because of there mistake instead fixing in the computer I had to mail my phone back it's been 20+ days no phone no service now my bill is due they want more money you gotta be stupid if cricket thinks I'm gonna keep paying this to recieve horrible customer service not one of these employees attempted fix it and keep your customers I will definitely telling friends and family about this horrible experience with cricket
-
June 2023 by Henry Anderson
VERY RUDE AND UNPROFFESIONAL! ....WOULD NEVER GO THERE AGAIN!!!!!!!
-
February 2023 by Russell Zamora
Aiden was a great people person. They take the time to explain and answer questions. I had a great time!
-
November 2022 by Nubia Leon
Absolute worst customer service. I went in to switch over to cricket and was met with the absolute worst customer service ever. I was told they couldn't help me. The only response I got was "there are no deals for AT&T customere", even though I was bringing my own devices. The lady behind the counter was extremely rude. She wasn't willing to help at all. I'll never be back to thus location.
-
October 2022 by Nubia
Absolute worst customer service. I went in to switch over to cricket and was met with the absolute worst customer service ever. I was told they couldn't help me. The only response I got was "there are no deals for AT&T customere", even though I was bringing my own devices. The lady behind the counter was extremely rude. She wasn't willing to help at all. I'll never be back to thus location.
-
June 2022 by Sarah C
On Monday 12-20-21 I arrived at the store a few min before 4 pm, I was told "Were closed" by the two men at counter. The store Voicemail says " Our regular business hours are Mon-Sat from 10am - 7pm". To close 3 hours early during the busy holiday shopping season, is bad business. And was an inconvenience for myself and I'm sure other customers. Most retails are accommodating to holiday shoppers. I needed to buy a phone, so I drove across town to the other location. Which was closed as well. We waited for the sale's associate to return from lunch. (There was a hand written sign on the door, saying the sales associate would return from lunch @4:35.)
-
June 2022 by Angela Gloner
If u are qualified for low income go to your nearest cricket store to get your phone time and phone paid for for free
-
March 2022 by Mike Magee
Store's posted hours need to be updated and re posted on their store front with the correct information.
-
January 2022 by Janice Stilwell
We are at Cricket store in Carson City Nevada. It was supposed to open at 10. We have tried calling numerous times only to be told they are on lunch . It is only 10:53. The person that my husband is speaking to right now refuses to give him a supervisor. HORRIBLE EXPERIENCE
-
January 2022 by Sabrina Stoker
Id like to become a possible customer, however it's very discouraging that each and Everytime I've tried calling to gather information on a plan.
-
December 2021 by Julia Soukup French
Rob was wonderful. He took the time to hear my concerns of transferring my number to my own account and told me the best option. When I misunderstood something he went over everything with patience and his positivity was contagious. In addition he made sure I was completly satisfied with Cricket and I told him it was above the rest for its reliability and once again its service. I will suggest anyone looking for the best overall network, price, and service go to Cricket. Thanks Rob. You made me a believer I have the best provider out there. Cricket thanks for hiring the best...now give the boy a raise or promotion he deserves it!
-
November 2021 by THOMAS Tommy
The guys work hard here to solve whatever problem you have.. super appreciative of all of em and their hard work... No phone shop in Carson is even close.
-
September 2021 by Travis Starkweather
Rob and alex did an amazing job, they were patient and helpful the whole time even though one was in training. I recommend this store.
