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September 2024 by Anne M.
NOT GOOD. My car was blown into a small snow embankment a long with 4 other cars ahead of me. Bumper barely wedged in it ,no damage.I didn't need a tow truck but D&S tow truck came. I had 80.O0 on me and asked him to pull car out of embankment that's it!!!I could've dug it out myself. He told me to get in can of the truck. I did and he pulled my car out and put it on tow truck I told him NOT to do this. HE IGNORED ME. Got in truck and said he's taking it to toward because it's damaged .. I said No it's not and he laughed and told me it cost 350.00 to put it off truck nothing i could do but pay him to drop it . I'm 64 but not stupid he ripped me off and was in debt because of his greediness. That's so wrong.
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May 2024 by Betty
I didn't have an experience with them. They asked for my phone number which I sent to them and I've not heard anythng else from them.
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December 2023 by Stephen H. Provost
If I could leave zero stars for D&S Tow, I would. We were told to leave a four-hour window for pickup from 8 a.m. to noon. That window came and went. We called twice and were told they were running late because of "police calls." They never called us with an update and never showed up on the appointment date. The least they could have done was call to reschedule instead of making one of us wait around all day for nothing. If you can't handle police calls, either don't accept them or don't make customer appointments on days when you're signed up to respond to police. Customer service? What's that?
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December 2023 by Stephen P.
If I could leave zero stars, I would. We were told to leave a four-hour window for pickup from 8 a.m. to noon. That window came and went. We called twice and were told they were running late because of "police calls." They never called us with an update and never showed up on the appointment date. The least they could have done was call to reschedule instead of making one of us wait around all day for nothing. If you can't handle police calls, either don't accept them or don't make customer appointments on days when you're signed up to respond to police. Customer service? What's that?
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November 2023 by Brooke Cantwell
AAA has dispatched these folks to us a couple of times.Each time they have been on top of it!They gave close ETAs, and texted when the driver was headed toward us.The drivers have all been professional, knowable and helpful.
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November 2023 by Dina B.
Great prompt service!!! They are my AAA towing company. I would hire them outside of my roadside. The entire staff is courteous, professional and responsive. The communication is top of the line!!!! Highly recommended especially in rural areas
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November 2023 by Brooke C.
AAA has dispatched these folks to us a couple of times. Each time they have been on top of it! They gave close ETAs, and texted when the driver was headed toward us. The drivers have all been professional, knowable and helpful.
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October 2023 by kim morgan
Terrel was super kind and helpful when I was in a panic about needing my car to be towed. Friendly and genuine. And got my car delivered with no issues.Service: Car towing
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September 2023 by Clint Davidson
After dealing with the worst crash of my life... The staff here at D&S Tow were awesome. Glad to have one less thing to stress about. I would highly recommend them for your roadside assistance or towing needs.
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August 2023 by Tara Stepro
Driver, ROY, Took advantage of my 71 year old mother today. She got him through her AAA service for a battery start and he "advised" her that the jump of her battery "might not get her to Wal-Mart" (A lie, the jump would have sufficed) so he then charged her $324 dollars for a battery replacement/install on a little car. He convinced her that HE had to do it. Something that might have only cost her 80 bucks at Wal-Mart. Once it was jump started it would have stayed running until she stopped the engine herself. Her car works fine in every other way. Don't use D&S for battery or towing. They will lie to you to get hundreds of dollars of your money and trick your older family members into paying their precious retirement income away erroneously.Services: Battery service
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July 2023 by Greg S.
Had a terrible experience with a very rude operator. Never will I go to them again. I guess they don't care because at some point, we don't have a choice. If I could leave no stars, I would.
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July 2023 by Shoana Ariza
The drivers at D & S towing are superior. Thank you for your above & beyond help today. Highly RECOMMEND.Service: Motorcycle towing
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May 2023 by Robyn Thuemmler
I simply cannot say enough wonderful things about this amazing company.Every crisis I encountered they solved quickly and efficiently.The staff is unparalleled in both efficiency and professional attitude and yet kind and helpful.Especially standout were the drivers Marcus and Gary.Wow. And the office staff were amazing.Services: Car towing
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May 2023 by Elizabeth McKinnon
They are always fast as possible and very kind respectful staff.Service: Battery
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April 2023 by Jessica Castor
Roy from D & S Tow was dispatched to me via AAA for a battery jump, and he was wonderful! He was quick with the service, informative, and very kind. Thank you, Roy!
