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December 2022 by Paul L.
Dahl's went out of business in the fall of 2021 IIRC. People dining at Heidi's Cafe use the few parking spaces Dahl's used to have. Don't try to shop at Dahl's, you'll be disappointed. Such a sad loss for our community.
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December 2020 by Jim Brady
Dalh's just sold its retail prescription business to CVS on North Carson without any warning or notification to its customers. Now that CVS is the worst run pharmacy outside of the war zones of Afghanistan. Dahl's may have had good reasons to sell me out, but now I cannot find out if CVS has my prescriptions and as they keep me alive, l not happy and feel that the "Locally Owned Pharmacy, Putting People First" put themselves first and left me in a ditch.
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August 2020 by Jesse M
This is an awesome local pharmacy, we needed a special order rare med for my other half, the found it and we had her prescription the next day. Will be giving them as much business as possible in the future. The staff were on top of it and very kind and knowledgeable. Top notch service
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July 2020 by Elisa Garcia
Horrible people horrible services also ravist people
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May 2020 by Frederic Davidson
Terrible and unethical service, they don't take responsibility for the many, many mistakes they make.
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December 2019 by Kitty C.
I don't know what has happened there, but they have a whole new crew working there. I called in for a refill of a medication I cannot go without. When I went to pick it up they said I should still have 50 to 60 pills left and would not refill it. She said they just filled it on the 11th. Confused and upset I drove home to Dayton to check the bottle. Yeah, it was filled THREE MONTHS before on Sept. 11th for 90 pills! Called them and informed them of this, they said my insurance will not pay for it. Will you fill it if I pay cash? "Yes" was the answer. I go by what my doctor prescribes, not what my insurance prescribes. I have been around and around with this pharmacy many times on this issue. You think they would make notes in their system. They could at least give the option to pay cash instead of flat out denying it. I'm done with this place.
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September 2019 by Barbara N.
Dahl's pharmacy is great! They are fast and efficient! The employees are so nice and accommodating! I have always gotten my prescriptions on time! Best pharmacy I've ever used ! I highly recommend them! They're hours are shorter and closed on Monday, but they really make up for that with their service!!!
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June 2019 by J R.
Great local pharmacy always has what I need. Very nice people also. I'll be going back!
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May 2019 by Epian Rose
Ok. I got what I needed but she said they don't take any insurance ! What the heck.
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April 2019 by Jenn M.
When trying to get good customer service at this location I wouldnt go in an expect it. My client orders her medication from dahls and requests its delivered to her room. Every time they take her meds to the med tech where she lives and then the medication is lost. When we call to get a status update and Lisa answers the phone she is rude and short with you. She never helps and brushes the problem under the rug. Not to mention they have messed up her prescription refill 2 times in a week and it took the doctors office to finally set them straight. We are now waiting on the delivery driver from dahls to bring back the paperwork to the office at dahls to see who signed for the medication and if in fact it was delivered. I will not be using dahls ever for my own personal use after seeing month after month the struggle just to get her medications delivered to her properly as requested each time and the rudeness of some of the staff is appalling. Luckily for them I'm nice even though they are extremely rude over the phone.
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December 2018 by Jan B.
This pharmacy is great! Quick, very nice staff that answers questions. I am very happy with them.
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November 2018 by Adrienne Lawrence
This was my first time at the pharmacy and I will definitely go there again. It is a small medical store/pharmacy so if you want to get laundry soap or lipstick or a cord for your phone, you will have to go somewhere else. I didn't have to wait in line, the process to submit and receive the prescription was quick, and the pharmacist patiently answered all my questions. No bells and whistles, it is simply a pharmacy and did its job well.
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October 2018 by Becki B.
My son gets a monthly script there. I have had nothing but issues. The follow through stinks. Example: They put a script in for someone and if it doesn't go through insurance they send a prior authorization to the Dr. but never go back and see if it's done. Procedure needs to change. I don't have that problem at Walgreens. We will be changing it to Walgreens. Dahl's customer service WAS good. The management is lacking. Employees come and go so fast. Don't get used to one person as they might be gone tomorrow. A lot of noses turned up from the employees that aren't front line.
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September 2018 by Cimeon Lupo
It used,to be good. As of now 2018 it sucks just only slightly less than others. All of the competent amazing employees have left. All that remain are incompetent flunkies. This is not based on one or two bad experiences, it's routinely been poor the past year or more.
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August 2018 by Jeff Chaney
Well Becki is gone... I have nothing nice to say anymore. It used to be pleasant now I'll go to a big box store. I'm sad Becki is gone. No one can replace her. (I have always had the best customer service and professional service. Becki has always been very helpful!!!! Jeanne Dey, you need to be careful who you write bad reviews on because your name is on public record for embezzlement of $66,000 from elderly clients while working for a bank!! There goes your credibility right out the door!! You need to check yourself before writing anything to the public!! Becki does her job well and has always been professional! Same for the rest of the staff! Dahl's makes everyone feel comfortable and follows the rules! (Feel free to check my credentials, they are clean!!! Only an ex-con would use the word grievance)
