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March 2024 by Jesse A.
Purchase this HF Heavy duty Trailer 1720 lbs, on Feb. 26th, 2024, opened it up and found the left tail light smashed. Went to HF in Carson City to see if they would replace under warrantee. None of HF in Nevada had the product or even a replacement tail light. The store manager at Carson City wouldn't give me credit or discount for damages on it or on more products I just purchased, (Tri-fold ramps, tie downs, etcn here is new purchase, receipt ordr # 03566935 $208.63 purchases). On this new purchase, she then tries to sell me on extended warrantee for the ramps, etc. when she wouldn't even help me on the warrantee of the trailer with the broken tail lights that I just purchased on the 26th. NOT good customer service from HF, and I'm going to write a negative support and lack of understanding by HF. I call the 800 number and they said it will take 12 weeks to get a tail light from China and I can't wait that long to get it registered to use, so I have to purchase an after market item to fix HF's lack of warrantee support. Yet they are pushing warrantee on almost every product you by at the counter. I was a big HF fan, and now I'm not thinking very positive with them. Note, I wrote a negative comment to HF on their web site and hope a manager contacts me to see if they are willing to support their warrantee PUSH! Let's see..
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February 2024 by kevin gregerson
Where else can you get a machete for $7? A fixed blade knife with an empty handle for $6? Or a generator for $400. I love going to this shop.
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February 2024 by Dan Newell
My old home away from home...
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February 2024 by Emily Rivera
Who doesn't love Harbor Freight?... So many different tools, components & accessories. I enjoy the odd finds. Example I found these really neat 3D wooden puzzles my kids really had a great time creating them.
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February 2024 by karen lubich
The people their are very nice. Your greeted when you first come in. Great prices on batteries. A pack of 24 AA batteries for 3 dollars. Excellent.
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January 2024 by Steven Brent
Can't bet the low price on one time tool use and if it gives you more usage ?.
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January 2024 by Sean Gabriel
Friendly staff they where out of the product that I was looking for but found it at another store
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January 2024 by janine grover
Very helpful, everyone is nice & things are organized
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January 2024 by Jim Eckert
I was looking for a electric kitchen knife sharpener, don't carry them anymore apparently, use too!
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January 2024 by A Google User
Best prices. Huge selection. No massive name brands but they're usually made of the exact same things and they usually do the exact same things. So I like this store a lot for work.
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January 2024 by minnesota rabit
Store is convenient and easy to find things in with good service. Lots of shelf holes limited my choice fir what was needed.
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December 2023 by William Peterson
Usually pretty decent service, and cleaner than most Harbor Freight stores.
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December 2023 by Joyce Stone
This was my first visit to Harbor freight in Carson City. I always loved them when we lived elsewhere. They were well organized, the store was clean, the staff was friendly and helpful, and they had everything I was looking for from stocking stuffers to larger items. Thank you Harbor freight.
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November 2023 by Karen Best
Took stars away as I purchased one year extended warranty on solar light bought 7 months prior and they refused to honor it. So what is the point of pushing the sale of a warranty then not honor it.Tool selection and prices are still good value for what you get, but don't waste your money on an extended warranty
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October 2023 by E Smith
Had just what I was looking for, and if you have ever gone into harbor freight, then you know I left with 5 more things I was not looking for..lol
