-
January 2024 by Donna Johnson
Great store, clean and neat. Clerks are very friendly
-
January 2024 by M H
Rudest employees are the 2 managers...awful!!
-
January 2024 by Christie Casey
Good selection of guys Christmas sweaters.
-
December 2023 by heather wolf
Busy and extremely slow for check outs
-
December 2023 by D H.
This company promotes certain percentage off sales yet it only applies to certain items not everything in the store. Disappointing walking into an establishment expecting to use a 20% off coupon but only applied to one item out of the 12 items I bought. And the other items weren't already discounted. Don't understand why the 20% can't be applied. Not worth it. Customer service on site was great. Customer service via phone for the Kohl's credit card was absolutely ridiculous. They don't speak very good English and rude. Will be shutting down my card and shopping elsewhere. Get it together, Khols!
-
December 2023 by R R (Stone)
Shop at Kohl's occasionally, been to this location numerous times. All good until yesterday (12/6/23).Went in to pick up a couple ordered were made online. Staff at the front pickup counter was very helpful and nice. While she was assisting me finding items at the self-pickup area, this unprofessional lady who is work there came over and start complaining about big mess they have to deals with these pick up orders. Then she repeatedly told me to pay for shipping fee instead of pick up orders. Customer have choices not to pay for shipping base on Kohl's offers. No one should never get harass by unhappy employee for their choices.
-
December 2023 by Rosemary Jones
Went to Black Friday Sale. Store tidy, employees cheerful & helpful. Deals amazing!
-
October 2023 by Chelsea Roster
I have done back to school shopping and clothes shopping for myself primarily at Kohls for the last year since I moved to Carson City. They don't always have what I want but when they do I always get a great deal and have coupons or kohls cash to use. I also have the credit card. Today I was shopping with my kids and I went into JC Penny to look at their fragrances. All of the staff there was so helpful and I was offered a credit card. I declined, telling them I was happy with Kohl's. I walked over to Kohls after that to buy some shoes (the app said were available for pick up at the store here). I didn't see them on the floor so I approached customer service to see if they could find them in the back. The lady said she looked and couldn't find them, even said there wasn't a size 9 either (which I knew to be false because I had tried on the 9's before going to the service desk and they were too big). The lady had a major attitude with me and treated me as though I was a waste of her time and she was very condescending and RUDE! I will be canceling my Kohl's credit card and giving my business to another store who can grasp the concept of customer service, it's amazing how just one employee can ruin it...
-
October 2023 by Janet DelTufo
Got there at a good time. They had what I needed and the cashier was very friendly.
-
October 2023 by Mary Lou Hober-Tupper
Nice clean store. Nice sales in infants department.
-
October 2023 by Mark Melhus
Great staff at the Carson City store. The availability of certain sizes of converse shoes was awful, but times/supplies are tough I suppose. My checkout clerk was great!
-
August 2023 by Zoe Chambers
Great sales and deals. Picked up pants and shoes for school. ?
-
August 2023 by Jacqoline Deardorff
My favorite place to shop for my family. Really good deals
-
August 2023 by Carrie McIver
I had a very pleasant experience that included quite a nice discount on my purchase.
-
August 2023 by Joriene Booth
It's expensive for some items, like some of the woman's underwear, 3 pairs for $36.00 !!Are you serious? And they are not even made of silk !