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May 2024 by Tom Stern
The hotel is easy to access, room was clean and neatly organized. Could have been a good experience, however the front desk receptionist annoyed the hell out of me.I booked for 5 people. Room had 4 towels. I went down to the reception to request a towel and was told the room comes with 4 towels and that I need to bring her a dirty towel to get a clean one. I pointed out the booking says we are 5 so we expected a towel each. Her response was this is the hotel policy and this is how they prevent towels from 'disappearing'. Eventually had to go up to the room, wait until one of the kids was done with the shower, go down again, wait a bit more to get a clean towel.Won't be back a second time, that's for sure.
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May 2024 by Alannys Montoya
DO NOT STAY HERE!!!!We stayed at this hotel for approximately 11 days, it has clean rooms. Service, staff is horrible, everyone here including the “manager” have very little people skills, they have bad attitudes and seems like they hate working there. We had three rooms and a pet, we paid the pet fee, and after a week the manager in a really rude way told us that the dog shouldn’t be going out that much or going to any other rooms and that he was gonna charge us an extra fee for it,we accepted to pay the fee of the pet for another extra room because he was going into another room but not the third one after that this white chubby girl with an incredible lack of customer service and ugly attitude told us that they were gonna charge us the pet fee for all 3 rooms when we denied to pay for a third room because (the dog was not going into the third room) she told us that she was gonna cancel all of our cards, and we weren’t gonna be able to go into our rooms!They never had towels, they had to go into other vacant rooms to “steel towels” there words!The cleaning staff and other receptionists told us that we could leave our trash can outside of our rooms and that they’ll pick it up. But the manager told us not to keep doing that because he was gonna fine us $35 that if we needed to take out the trash “to take it out ourselves” really rude guy!! They should agree on what they say and what the rules are!The card for our room never worked we had to go to the front desk at least 7 times to switch them.It says no smoking the white chubby girl with the ugly attitude literally smokes outside the front entrance, not even 6 feet from the door. They do not even follow their own rules!
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April 2024 by Marcus Berking
New, very nice hotel with ample parking and close proximity to shops and services. Friendly manager and safe area to stay on your road trip.
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April 2024 by Roamin' Rich
I'm not sure about some of the negative reviews I saw, but this place is really nice and clean! Very convenient and the prices reasonable. Whoever cleaned my room last left everything perfect. I can be pretty picky, but this room was spotless. I had to leave a 5 dollar tip.The shower has awesome pressure and had no temperature loss. The soap and shampoo provided were of good quality.My only complaint is that my air conditioning seemed to run hot no matter what. I had to get up several times during the night to lower the temperature. Eventually, it evened out around 63 degrees!Overall, I would stay here again in a heartbeat. ?Rooms: Extremely clean and comfortable.
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April 2024 by Arturo Bahena
Al llegar a la habitacion me encontre con la desagradable situacion de que el toilet estaba sucio. Pedimos otra habitacion y nos la concedieron asta eso fueron amables. Pero adivinen que. Las sabanas estaban sucias y las fundas de las almohadas tambien. Pedimos que nos hicieran las camas limpias y lo hicieron. Solo que se cersioren de esos pequeños pero importantes detalles.
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March 2024 by Aurora Di
The staff was kind and helpful despite having only 1 housekeeper at check in and at check out the receptionist was cheerful. The room was clean, simple, convenient and with good amenities.
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February 2024 by R Danda
The lady in the front is bit rude. Even though we booked two rooms for the family she outright denied to be next to each other. No pans for kitchen and no breakfast. Walls are terrible and can be heard for neighbors. We have to bring soil towels to front desk for exchange of dry ones!Rooms: Cheap
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January 2024 by JS Miller
CleanOld fashioned customer serviceJust over 100.00 a roomRooms: BedFrigTvKitchenBathroomHvacNearby activities: Carson Tahoe HospitalRestaurants Home Depot. wal.
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January 2024 by michelle beery
We stayed at Myplace for almost two weeks for work. I had great guest service with staff member ( blonde hair) who was great and went above to be kind and had great customer service. The black hair girl was as nasty as I can not even still believe. This girl just needs to find a new job because she is miserable and making everyone there including guests miserable! We never got to talk to management because black hair girl prolly never called to let them know we asked. My room was clean and I had towels. But only got one change in towels only because I asked blonde hair girl. So depending on who is at front desk will depend on your service. Management needs to step in and clean out the trash!
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January 2024 by kanwal Mansoor
Stayed with family here it was nice, safe and comfortable.Rooms: Cozy rooms!Nearby activities: Not too far from Tahoe
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January 2024 by Debbie Migliaro
Was there with family renting 4 rooms. They’re supposed to clean on fourth day but did not clean our rooms at all during our 7 day stay as they claimed they were short staffed. One family was checked into a room that hadn’t been cleaned so they had to go back to front desk to request a different room. One room did not have a shower curtain; towels and sheets, although clean, had stains on them; had to request toilet paper which staff had to "borrow" from a vacant room as they were out of it, as well as paper towels and shampoo. Staff was less than pleasant to work with. Overall very disappointed with our stay.
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January 2024 by Patricia Hoffman
My name was not listed on the room that we stayed in so management cannot “take it out” on me in any way this review.This hotel is being managed as if the intent was to burn the hotel to the ground. The manager has not been available to speak with and unfortunately this manager did not prepare their staff to handle such a busy time of year. We requested from the housekeepers and front desk for shampoo, towels, breakfast items, and NO TOILET PAPER. This is not the employees fault if the management decided to take a vacation or leave the store without putting in a proper order for supplies. This staff is very minimal for how many rooms I see are occupied (just walking by and seeing people roaming the halls) and I am sure they are getting screamed at by guests for not having basic necessities. The staff looks to be very tired and very stressed.This hotel is definitely classified as a motel going forward. I'd rather risk it and stay at Motel 6 because then at least I got what I paid for.Thank you for your time and please fix this in order to help the hard working staff you have.
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December 2023 by Lacides Lopez
I booked a room with 2 beds, we had the reservation and also they were able to see it in booking, when i got there they gave us one bed room for 5 people, i asked for an extra matters or sofa, they didnt help us at all, did not offer any solution at all, at 11:40 p.m. Didnt even think about our situation, really bad service. Not even think coming here, and be really carefull with booking reservations.
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December 2023 by Ali Mohammadjafari
I recently stayed at My Place Hotel in Carson City, Nevada, on December 26th and 27th, and unfortunately, my experience left much to be desired.The check-in process was notably frustrating, taking an excessive 45 minutes before we were finally given our room. This delay significantly impacted our initial impression of the hotel.The most disheartening part of our stay occurred during check-out. The staff's behavior was shockingly rude, with a staff member instructing a coworker to "give the receipt to them to [expletive] out." Such blatant disrespect is entirely unacceptable, and it marred the conclusion of our visit.What made the situation even more disconcerting was the perceived racism. As international guests, we felt targeted and mistreated, adding an unwelcome layer of discomfort to our stay.It's disappointing that these issues overshadowed what could have been a pleasant stay. I hope the management takes these concerns seriously, addressing the service lapses and ensuring a more welcoming and respectful environment for all guests.
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November 2023 by Jorge Quezada
Everything is fine, only the person at the reception is a woman of color, she answers you as if she were doing you a favor, all the time in a bad
