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November 2023 by thekibbzz z
Took my boots in to get epoxy on the toes. Looks like they melted the front of my boots, and the work was very slopy and not professional looking at all.
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October 2023 by Tom Labadie
The service here is not good. They measured me for boots and inserts sold me the wrong insert twice and when they finally figured it out they wanted me to pay an additional $48. It's funny that the first insert was more expensive than the second and I did not get a refund. I had a pair of $289 boots on order so they lost all future sales. So looks like I'm going to have to find another boot store. How sad
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October 2023 by Greg ceiley
I was greeted immediately.I was direcred to the measuring device. My questions were answered. I was fitted with roomy, comfortable work shoes.Very good experience.
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September 2023 by Dane B.
We had a great experience in this store! Most stores just want to sell you something, anything, and are only interested in making money. This store is delightfully different! Deanna Olvera is the manager of this store, and she worked for us. We were initially just browsing, but we left with two pairs of boots. She provided excellent customer service and made sure we were well-fitted and happy. I definitely recommend this store.
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August 2023 by steve holmes
Deanna and David were very helpful, although I had to go to the reno location for exact inventory I wanted, they spent almost an hour with me going over options and fit sizes. Excellent location for your near taylor boot needs.
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June 2023 by Senselessprune0
Never by boots here I bought a pair of Redwings 4 months ago and all they have done is fall apart I have no souls left my boots are torn and I've fallen and fractured my ankle I've never been to a hospital until I got these boots never buy them.
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June 2023 by A.mully 89
Very welcoming and helpful. I recommend using leather conditioner though.
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May 2023 by Colt
I went in to the Reno store looking for a specific shoe and size and they told me they didn’t have any. I was told that I couldn’t order any and ship them because it could be up to two years. I called this store in Carson after leaving the Reno store and Deanna went above and beyond to help me out. She said there were 7 in their warehouse but she could call up other stores to try and get me these boots quicker. I get a call back shortly after letting me know that they’re being shipped from Modesto to my house. Really appreciate the help
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April 2023 by Austin J
Excellent customer service. I love my pair of red wings and it was because I had a great experience at this location.
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April 2023 by melissa mack
Deanna was super helpful in helping us find boots for difficult to fit feet.
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February 2023 by Nic B.
I like this Red Wing store in Carson and had a great couple experiences here. Upon entering I was greeted by Andy and he was very knowledgeable with all the boots that fitted my spec requirements and foot. The thing I respected most about Andy was that he was assertively honest on what boots and models move off the shelves quickly and what boots were lesser popular. He provided reasons that all made sense. He didn't just try and sell me a pair of boots that were sitting and that they wanted to get rid of. I ended up getting a pair of traction trees with flat bottoms. Thanks RW of CC!
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February 2023 by M W (Chuck)
Boots are great, service is even better. I will only be getting work and hiking boots here from now on.
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December 2022 by Joseph Stinson
The best shoe service anywhere!!!
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November 2022 by Jeannie G.
My husband and I showed up at 12:00. The store was supposed to open at 11:00. They had a sign posted that said they would be open at 1:00. We waited and went to open the door at about 1:05. The lights were on in the store but the door was locked. We went back to our car and the lights turned off.. weird I called an the man explained the computer was down so they were not opening.. again weird. Why would you hide and then turn the lights off instead of just opening the door and saying so sorry,We won't be able to open today. Never coming here again!
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September 2022 by Allen A Carmazzi Jr
Great place to replace your four year old Red Wings
