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“I recently had a return to make and stopped by The UPS Store in Carson City. I was expecting a bit of a hassle, but the service was absolutely fantastic!
They handled everything quickly and efficiently, getting me in and out in no time. The staff was friendly and helpful, with great attitudes. It was a super smooth and easy experience – exactly what you want when you're dealing with returns. Highly recommend this location!”
“I am so thankful for this business! The owners and employees are nothing short of amazing! I am so grateful for them they ship my packages in a timely manner, they’re super communicative and always return my calls! This is the epitome of an amazing business! We need more like you! Special thanks to Mr. & Mrs. Musgrove for running an amazing business with an amazing staff. I drove 3 hours to meet and thank them in person! They go above and beyond for their customers, if you need a package shipped or a personal mailbox THIS IS YOUR PLACE!”
“The one guy who works there is cool. He'll help you get a box, packaging & get your box so you can get it ready for UPS. UPS is picked up there as well.”
“Everybody here is great mostly the girl up front she's always kind and always leaves me notes in my mailbox whenever it's due I think this is the best place to get my mail”
“very helpful i had a missed dilivery and drove from another city to pick up my package and they helped me after hours when the call center gave me the wrong time”
“Fast and easy Fed Ex shipping office. Parking is easy, except when the Starbucks is crowded. Just park on the street then. I bring in my pre labeled and paid packages and off hey go no prob! Never much of a line to wait either.”
“honestly the lady was super friendly and really helped me out. i felt super silly because i didn’t know what i needed to do to get new keys, and she walked me through everything. she was super kind and helpful!also, i BARELY had to wait! i stopped by before i had to work in reno (and i am a chronically late person, and of course did not leave with much extra time), so i was stressed that it might take me an extra 45-60 minutes to leave that day, but iwas in and out within 15 minutes (which was great because i really only gave myself that much time anyway!) there was two or three people in line before me (and only two workers!) too, so they were great at their job getting everything taken care for people quickly.they are also so patient there! i remember there was one person before me that the lady had to explain something to them 6 times before they could grasp the idea. she was never even frustrated. the customer at the counter at the same time as me (so i was with one worker, and the other employee had a customer too) was being so nasty the poor girl. but she was such a trooper, and never stopped trying to help him. as someone who works in a retail pharmacy, i understand people yelling at you about things they knownothing about. the way she handled the situation was with grace and diplomacy.nothing against the post office at all, nearly everyone else in that store (minus the employees) was SO grumpy. i’m surprised how up beat the workers were after being talked down to so much. BE KIND TO POSTAL WORKERS PLEASE. hey we’re all trying our best out there, i’m sure they are too”
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“Good place to drop off your Amazon returns that have to go UPS instead of Kohl's returns. Parking is a pain and the lot is all narrow, so if you have a big truck, park further out and just walk! Line is usually not too long.”