Ulta Beauty is a popular beauty retailer in the US, offering a wide range of products from cosmetics to hair care. Shoppers can choose from over 25,000 items from 500 brands, including high-end brands like CHANEL and drugstore favorites like Colourpop. Ulta Beauty also carries exclusive lines such as Kylie Cosmetics and PATTERN. The Conscious Beauty section features products that align with various values, including vegan, clean ingredients, cruelty-free, and sustainable packaging. The Salon at Ulta Beauty provides various services, including hair, skin, makeup, and ear piercing. Customers have praised the staff for their kindness, patience, and professionalism. For example, an on-site MAC artist did an excellent job on a full face makeover, and the staff were complimentary and inclusive. An employee was praised for being patient and helpful during a holiday return/exchange. A stylist was described as sweet, honest, and helpful with product recommendations. Customers also shared positive experiences with staff members like Cindi, who did a full face of makeup and made a customer feel beautiful, and Vine, who was knowledgeable, kind, and answered all questions politely. Additionally, Alton received praise for doing an amazing job with hair, making a customer feel relaxed and confident after a bad haircut. Overall, Ulta Beauty offers a positive and inclusive shopping experience for beauty enthusiasts.
Great customer service in the Store cheers to the Personnel.
May 2026
Ulta Beauty has everything and more in beauty products! I had an excellent experience with Julia that helped cover a dark area under the eye. She really is an expert! This is definitely the place to go!
December 2025
Upon entering the store, I was overcome with a strong perfume smell. Reminded me of the laundry isle in a grocery store. I could hardly wait to leave. The check out clerk was pleasant and helpful.
