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July 2025 by Nikki Kull
Friendly service, no hassle and always a pleasant experience.
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July 2025 by Custom Shade
I received **outstanding** customer support from the Store Manager, Colleen, returning a package (not Amazon)! Thank you Colleen! :D
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July 2025 by kristi Medeiros
Always Friendly and Knowledgeable
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June 2025 by Emma Liles
I find this store to be an incredibly pleasant place to visit. The staff are always friendly and kind.
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June 2025 by Lauren Errea
They charge $10 now to hold a package on which you’ve already paid shipping to the company. Not sure if this is company-wide or just this location but I’m sick of being nickel-and-dimed for literally everything and nothing. No thanks.
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April 2025 by Stevie Marie
Angela helped me when I was hopeless. Her patience and professionalism was noteworthy!
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April 2025 by Jennifer Ospina
Every time I come to this location they are understaffed and waits are long. Today I had an APPOINTMENT scheduled. As usual upon arrival, the line was to the door. One person working. When I had the clerks attention, I informed her I had a 930 appt (it was 928am) at this point. She looked at her computer and stated there was a bit of time still and addressed another customer that was packaging things together when I arrived and was not ready before me when I arrived. After ten more minutes of waiting, I couldn't wait anymore - day too stacked with appointments and my only day off to take care of things...I work early to late and nothing is ever open to try before or after work. I rescheduled and was charged $12.50 to do so----My complaint - if you aren't going to honor appointments, don't allow that service then. Cost me time I didn't have and money I don't have either...I have to honor times at my job and if someone calls in sick, well we still have to keep to them. My rescheduled appt will be my last visit to this location - I wish I had other choices but do not for the service needed...
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January 2025 by Dirk D
Good place to drop off your Amazon returns that have to go UPS instead of Kohl's returns. Parking is a pain and the lot is all narrow, so if you have a big truck, park further out and just walk! Line is usually not too long.
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August 2024 by Glenn King
Amazon has no record of the package being shipped and it can't be tracked on the UPS site. Store 4959 Topsy Lane Carson City, NV
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August 2024 by Brian Bowlds
Friendly and prompt service!
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August 2024 by Scott Holman
The service I received was fantastic!
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August 2024 by Frank Giardina
Staff is always friendly and helpful
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July 2024 by Sarina Stuart
Quick and easy and the customer service is amazing. The daughter I forget her name, but is always such a delight.
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June 2024 by Rick Durian
Quick, easy, helpful staff!
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June 2024 by Fire Station 146
Quick service, friendly staff. Professional.
