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May 2023 by Jordan R.
Good luck getting anyone to give a quote for a fire alarm system. Luckily they're not the only game in town.
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February 2022 by John V.
I called in today to speak to someone about my current alarm that I inherited on my home purchase. Priscilla was awesome on the phone and extremely helpful. Leaning towards renewing the service with them because of excellent service!
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September 2020 by Tomi R.
Rep came to the house for a home networking solution and stated that a quote would be emailed for the job. No quote and no response to my voice mail. Seems like they are only interested in selling a home alarm plan which I do not need. Poor customer service.
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July 2019 by Diane B.
5 year contracts are a ridiculous thing to have to sign before you have any idea what kind of service you will (not) get. Faulty equipment, poor customer service and rarely got a call back in a timely manner. We were only able to use the service for 2 months and after much back and forth discussion, the best we were able to negotiate was to pay for 3 years instead of 5. How they can think the right thing to do is to charge for 3 years of service for doing ABSOLUTELY NOTHING, is beyond me. There are very few options for alarm companies in Incline Village and, I for one, will not use or recommend Burgarello to anyone!!!
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December 2018 by Jeffrey S.
Horrible. 5 year contract. Pay monthly but will not fix their faulty installed equipment without paying more And do not return calls
