U.S. Bank Branch inside Smith's grocery store offers a convenient location, though finding it can be a challenge. The staff are friendly, helpful, and attentive, providing excellent customer service to all clients. Despite being a small, two-person counter, employees make each person feel welcomed and valued, taking time to assist with various banking needs, including checking and correcting information. Customers appreciate the helpfulness of new and long-term employees, noting that they never rush and ensure understanding of transactions. The branch is praised for its full range of services and the dedication of the team, with some customers calling it their favorite branch in the region. Overall, the branch maintains a welcoming atmosphere, with employees who are thoughtful and committed to providing a positive banking experience.
Located inside Smith's grocery store. Only downside was trying to find the place. I didn't know it was inside.
January 2024
This branch is very customer service friendly. All the employees are very nice and helpful, been with US Bank for 10 plus years and I am grateful for all the help and services.
May 2023
Have banked here for years. There are some new employees who rate a 5 star review. Very helpful and made sure I understood everything we did before I left. Mine was an involved and multi account transaction; they never rushed me and made me feel welcome and valued.
