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November 2025 by Anyia Mahi
Nice 💯
Good
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August 2025 by Alex T
Hot car
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March 2025 by Kyle Phillips
Didn’t have my car, stranded me in Vegas.
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December 2024 by Alicia Orozco Compton
Had a rental reserved and pre checked in online. Came to counter where person was 20 min late and then told us they were sold out and we would have to wait up to 3 hours. Do not rent from here.
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November 2024 by Rohan Gandhi
Took 2 hours and had to switch between 3 cars then left after 2 and a half hours.
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November 2024 by monty gandhi
Worse experience. Waiting for replacement vehicle for one hour and still waiting. Don’t bother
and scroll down on this page. 99.9% have same thing to say. Disappointing!!! On first day of trip
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November 2024 by Daniël Kandel
Don’t bother
Close the shit
The guy is rude
And a car rental company
You ask him
How is your day
Can I get a car for the week sir
NO WE DONT HAVE CARS….
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November 2024 by Alexandra Ciril
We rented a car on 10/06/2024 and we paid a $500 deposit which we never got back. No response to email, no response to calls. Worst car rental company ever.
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November 2024 by Jeffrey Youngs
Out of cars? Wait, what? We had a reservation! Not only did they not care, we were told we had to go online ourselves and cancel our own reservation. This is not want you want to hear at 11pm after your flight. Luckily we were able to get a car at Hertz. Never again Dollar. Avoid.
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November 2024 by mariana GB
Awful experience here. Xenophobic employees, he listened to us speaking Spanish. We reserved a car to go to the canyon, even got the reservations and tickets to enter there. When we got to the desk at treasure island in Las Vegas they said they didn’t have any cars available, even tho we made a reservation, the guy at the desk said the website allows to make reservations even tho there is no cars available and that’s it. It’s their responsibility to have the cars if they allow you to book!!! Awful how they waste your time while you are in vacations
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October 2024 by John Herbert
We reserved a car for 8:00 am. To be picked up at Treasure Island. When we got there, they said they didn't have any cars. They said we could go to the airport, if we wanted a car. That wasn't an option because we had a timed reservation for Red Rock Canyon. No time to make new plans. The guy at the desk didn't seem to know anything and wasn't interested in our plight. I think this must happen every day. I finally found an email for customer service. They said they would refund my deposit. I haven't seen it yet. If it matters that you get a car, I would suggest finding another option. There were several people after me that had the same experience. I will know better than to rely on a rental car company at a hotel when I have a timely appointment. I guess the bottom line is that it doesn't see like a reservation means anything to Dollar Car Rental.
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August 2024 by Dustin Young
Charged over a $100 more by needing to do the reservation in person after the online reservation was messed up. Can't seem to get a hold of anyone to make it right. Horrible experience and when traveling with kids and not being sure about getting a vehicle was holding us hostage to whatever they decided. Do not recommend it at all.
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August 2024 by Valarie Wasinski
I feel like there are hidden fees. They don’t let the spouse drive the car without an extra fee. They indicated you could pick ur car and not have to go to the counter but that wasn’t working. Lastly and our biggest complaint is that the return process at Treasurer Island resort was not marked and not explained and there was no one in the garage to explain. We had to make our way into the resort hoping to find a dollar desk. We did find it and it closed at 4 and did provide the directions. So we had to go back to the garage and drop the key in a drop box on a different floor. Not sure why those directions were not posted in the garage. It would have made it a loss less confusing and frustrating. The car we rented was cool. Glad that we got what we paid for.
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April 2024 by yader urbina
Terrible experience. I reserved a car for April 20, when I got to rental location, I was told that my car was not ready. I waited 2 hours to have my car. I returned the car as indicated with a full tank; however, I was charged $143.10 for gas. I returned to the location to review charges and the person at the desk didn’t not want to help me. She was extremely rude. I filled out an online request but I haven’t received any response from dollar.
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April 2024 by Holly Baimyrza
Reserved a car online, came to pick it up and we were informed they were sold out. What’s the point of the reservation system?!
