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February 2024 by Ty Thomas
I was very happy with the outcome. The service was good. They jumped right on and took care of my problem. Thank you big O tires.
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February 2024 by Jose Fletes
Good and honest work.
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February 2024 by Megan Matney
Ty and his team always take great care of my vehicles. They always get me in and out in a timely manner. Highly recommend them for your tire needs.
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February 2024 by Joshua E. Tyler
I brought my Porsche Boxster in for an alignment after Les Schwab failed to do it correctly. They were fast and the work was good. The manager told me they would look at it first to make sure they could properly perform the job before charging me for something they couldn't do. Very happy with the work and customer service.
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February 2024 by BEN N TAYLOR
They did a great job installing or deinstalling the airbags from my 2006 Hummer H2 and reinstalling the coil spring conversion
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February 2024 by Thanson Nez
Julia helped me I had a bad experience with Big O Tires in Las Vegas I had been a life long customer and Big O Tires in Elko has restored my Faith in BigO thank you all in Elko to get my truck back on the road!!
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February 2024 by Jessie Silvers
This place was AWESOME! My husband was greeted before he ever got into the parking lot! I called ahead to let them know he was coming and they treated him like he was part of the family!! Would recommend them for sure!!
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January 2024 by Judith Krum
We had a good experience with an oil change and having our tires rotated and balanced. Staff was friendly and found an error with one of the charges and corrected it before we paid.
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January 2024 by John Ramirez
The Elko store is excellent. Very professional!
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January 2024 by tedcrf450
Colter is friendly and knowledgeable
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December 2023 by Debra Trembath
Took my car for a grinding noise they said I needed my struts replaced, so I did and through their credit partners the bill goes from $1700.00 to $4900.00, ridiculous. Then they told me when they finished that I needed my lower control arms done, that brought me there in the first place. Eleven months later took my vehicle to another mechanic and they found the original problem the tie rods and then told me I should get my struts replaced within the next year. Because mine are cracked. Not happy at all. But I do have to say when they do tire work they are excellent.
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December 2023 by Aron
Great Customer Service! Great price! Need I say more?
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December 2023 by Ray Wright
Great service on time and helpful
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December 2023 by Robb C
Fair prices...good honest service
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December 2023 by Serena S.
I scheduled an appointment after I confirmed that they do the type of work that my truck needed. When I dropped my truck off at the scheduled time, no one knew why I was there. I wasn't in the system. So I explained again that I needed two sensors replaced. I had no phone call or any communication for seven days. Then I get a text that read they needed to change spark plugs. I thought that was odd since I had them replaced less than 6 months ago but agreed since they said they needed to be replaced. The next day I get a voicemail telling me that my truck is ready to be picked up. I made arrangements to get a ride to pick up my truck. I was charged for a diagnostic fee which I already had done and paid for at the dealership I paid anyway and left. My truck started but only to die right after I drove about 6 feet. Had to push it to park it. Then a lady said they couldn't fix it without fixing everything. Why they called me to tell me my truck was ready is beyond me. Staff was rude and wasted a lot of my time and money for nothing. Would not recommend for any service.
