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June 2024 by Clint Shaefer
Prepare to stand in line for at least 15 minutes to check out every time you shop here. Hope you don't want any sporting goods, tried 3 times to buy an expensive product from them and there was never anyone there that could sell sporting goods. Tried to buy chickens that were on display with a price tag, the lady refused to sell them to me for 2 more hours. Came back 1.5 hours later and they were sold. Murdock's please build a store here and run these jokers out of business.
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May 2024 by Gun Lover
I called looking for options on propane tanks. Pantera took the call and was as helpful when I came to the store to purchase as on the phone.
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May 2024 by Carol Nicholson
Special recognition and thank you to Arynne and Nikole both are Elko CAL Ranch Super Stars! First, I purchase a lot of hay here for my horses and yes, I'm fussy about hay quality. Arynne knows my hay preference and goes above and beyond to ensure I get exactly what I want. Arynne is super strong, tough and can impressively load over one ton of hay efficiently on her own without hooks! Arynne is friendly, professional and has even offered to help me on her scheduled days off (I would never accept that offer). However, Arynne's sincerity shows me how she truly values her customers). I appreciate Arynne's fantastic work ethics and great service.Second, in addition to hay, I buy a lot of horse panels, livestock gridded panels, horse feeders, grain, bird seed, tarps and misc. stuff frequently at the Elko CAL Ranch location where I recently received outstanding customer service from Nikole. During the past month, Nikole has assisted me with the purchase of 4 large livestock gates and one enormous horse feeder on the CAL Ranch special super sale days. Nikole's assistance has been efficient, helpful, thoughtful and professional. Nikole is focused on customer service and achieving customer satisfaction. Great job ladies, thank you for always taking care of me.
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June 2023 by Roman Hashon
Made the unfortunate financial mistake by "just checking the place out". Glad I did not get a cart. I sadly know I will be back.
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May 2023 by Survival Sweetie
I just talked to miss Pam on the phone. I was looking for a certain item and I called to see if it was in stock. Pam was incredibly helpful, and although the item is not currently in the store she was able to advise me where I can find it locally immediately. That is above and beyond customer service, and I look forward to interacting with her in the store when I come in person for other items
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March 2023 by Roxanne K.
I was trying to ask for help with my friends on where to get a lawn mower, we asked a fellow friend. This rude worker named Britiny gave us dirty looks and came up to our friend and yelled at him while he was helping, accusing him of mingling. I cannot believe the workers treat eachother like this, especially when asking for help.
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January 2023 by Bonnie Hughes
Always clean and organized. Good choice of products. Love the clothing!! Pam at check-out is our favorite, she's been there for years and is always polite and nice.Prices can be a tad high, but it's one of just a couple of places around Elko to get such items. I have never had an issue getting customer service when shopping. People definitely seem to be willing and able to assist!!Recommend this store!!
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December 2022 by Andrew Hafer
Very nice store loved it has small town appeal
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November 2022 by Ginger L. Greenleaf
Audited 6 of their stores in 2 states. It's a Walmart for Ranchers. But cleaner with better products and employees.
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October 2022 by Curtiss D. Cook Jr.
Awesome store if you need it or don't need it, it's there.
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October 2022 by Burtton Guster
Reasonably priced on most things. Has a little of everything. Most front end people are friendly and helpful. The people at the gun counter don't seem to know much about firearms and placing a specific order for something seems rather impossible (you can place it but it will either never show up or the wrong thing will be ordered).
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October 2022 by Kevin Squires
Great customer service. Everyone is always friendly & willing to answer any questions & help in whatever way they can
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August 2022 by Ashley Koval
Love this place ,good spot for just about anything from dog food specifically blue Buffalo where no where else in town had it they did for us
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August 2022 by Lori Huyck
Typical farm/ranch store. They do have a good selection for being quite a distance from any bigger cities.
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July 2022 by DL E
If you submit a question or request online for help with an item, you’ll never hear back from their customer service. Was looking at chainsaws but you don’t know if the bar and chain are included based on their less than informative website. HOWEVER, you will surely get their multiple emails each week. What a waste of time. Oh, I did call customer service who stated they don’t and won’t ship a chainsaw which they clearly will - oops. I asked if it would go by UPS or FedEx. Response was UPS but website said FedEx. Prices seem to be good but in my case they changed mid order. I did not buy!
