-
December 2024 by Chris Thatcher
This is Harbor Freight, it sells Harbor Freight stuff. The staff is helpful.
-
December 2024 by Kylicus A.
I have generally had good experiences here, but I went in today and got one of the worst customer service experiences I have ever had. I grabbed the pull ticket and went by their back room entrance and waited to get someone’s attention to help me. I waved and smiled at her and waited. As she approached me she yelled at me that I couldn’t come back here. I said I am not even back there as I was still on the store side. She kept repeating it, so I said I am not, I am still inside the store section and I am just trying to get someone to help me. She takes the card up to front says we are out and only have the floor model, so I said I would take it then. She was very gruff and snappy the whole time, and says you aren’t getting my floor model. Not sure why she brought it up like that if it wasn’t possible. She didn’t offer to order one or see when it might be in stock or find one somewhere else. I left just pissed and regretting signing up for the membership. Wish I remembered her name….
-
October 2024 by James & Angell Fitch
The staff is great and I love shopping here when I'm able to pay, the only bad part is their internet is down so frequently they can't process payments half the time I go in.
-
October 2024 by Justin L
Great place
-
September 2024 by Jason Ellis
They just don't care about their customers. Vivian, made things harder than they needed to be. I've returned most of what I've bought. I'll be returning the rest this week. I'll never walk in again after that.
Sincerely,
Jason Ellis
-
September 2024 by DocScience2000
Always reliably helpful staff.
-
August 2024 by Ashley Hastie
Do not go here they need new staff and someone who knows how to run a store this place is a joke
-
August 2024 by Jesse Parr
Do not go. It's a waste of time just got to home depot or orilys. Some of the employees look like there are on drugs they don't have any tools you will need. Staff is rude. And staff has no knowledge of what tools are you ask for a tool any they run around the store not know where anything is. Or have to Google the tool you need.
-
July 2024 by thomas caldwell art attack tattoo shop tom inker
Very clean great stuff
-
June 2024 by Earl Owen
Very friendly lady that works the counter as well as great service in loading heavy items at the shipping dock.
-
May 2024 by Melissa Black
Spent more time in here than I probably should have! Love this store!
-
April 2024 by Travis Mostoller
Saved over $200 at this Harbor Freight location.Filled up a paint bucket full of impulse purchase tools and consumables and made my way to the register. Stood in line with six other groups of shoppers to find out that the internet was down and unless you have paper currency, you're @ssed out.Everyone in line put down their prospective purchases and left the store. Great way to celebrate a "sidewalk sale till 3/10" on a Saturday morning than to be given the brush by management because they have a fault system and no backup.It's the locals of Elko and the surrounding area that I feel for. At least as a trucker, I can blow $200 on tools elsewhere. Folks here are relying on the competence of the lowest common denominator that HF has provided.
-
March 2024 by Heidi Geisler
Been a HF customer in other states for years. Glad to see they finally came to Elko. Store is good size, very clean, arranged nicely. Staff, eh, could be better at times. Parking lot is a little nuts - people are using to just blowing through since Cal Ranch left so be careful.
-
March 2024 by Mary Hartlerode
Clean. Not busy
-
March 2024 by Brian7
They have tools at a good price and a big assortment of tools.Go here first to look for your tools
