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December 2022 by amanda soto
I have bank with them for a decadethey have always helped with a solid understanding of the customer. Love how safety, for account and fraud, is taken seriously… I will keep banking with them over other chain branches that charge way too high fees
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August 2022 by Ricky Boltz
Love it wish it was in Vegas
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October 2021 by learnbydoing homeschool
Great bank!
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July 2021 by Shawnee B.
Love these folks!! I've had an account with Nevada Bank and Trust for over 20 years. Susan always goes above and beyond for the clients. She is a gem!
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July 2021 by Michelle Thacher
Elko branch is very corrupt. They do illegal and unethical banking practices. I am turning them in, they allow other people not on accounts to take out money!! The bank manager lacks understanding of banking laws. Ashamed I ever banked with them. Think twice before banking with them.
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October 2020 by Michael Gerber
A very good operation with friendly folks.
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September 2020 by E A
I deposited a electronic check from a rental deposit refund I was owed from moving. I was going to use that for rent on the new place. So I waited the normal deposit hold time, called and was informed it would clear Tuesday, today. Well I guess there can be more than one hold on the same check. So it's only going to take until the 28th for the second hold to be lifted. Well that's just marvelous. This is a joke and I am currently on the phone after being handed off for someone else to deal with and waiting in hold for 30 minutes. God knows if their "holds" department was even open. Thanks this is so helpful. After this fiasco I can't wait to close my account at Chase.
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August 2020 by Natalie Wadsworth
Been banking with them for 9 years and have always had positive experiences and friendly help when we needed it! Highly recommend!
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April 2020 by Stacy Gonzales
Changing the "rules" for cashing payroll checks without notice proves not only their lack of customer service but what a completely unprofessional establishment they really are. I hope you are proud of yourself, Sir. Thank you for turning your back on essential worker's and their families during the covid-19 pandemic.
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May 2019 by Lilu Leil
I needed assistance with my card. The woman on the other line was rude to me and hung up on me twice. I simply asked for help and gave my info and somehow she got offended just by that (not kidding or exaggerating) and she hung up on me twice. If you ever plan to go to use your card in another state and need help with this bank good luck!
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January 2017 by Robert L. Newman
Great place to bank in Elko!!!
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May 2016 by Joshua Nicholes
Friendly staff.