Petco is a health and wellness company dedicated to improving the lives of pets, pet parents, and their own partners. The Elko, Nevada Petco store, located at 2747 Mountain City Highway, offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles at competitive prices. The store's highly qualified professionals provide full-service grooming, veterinary services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes to ensure the best care for customers' pets. Customers praise the store's excellent customer service, with staff described as professional, kind, and efficient, even when understaffed. However, some areas for improvement have been noted, such as the lack of available sizes in harnesses and clothing, as well as concerns about store security and lighting issues. Overall, the Elko Petco store is well-stocked, organized, and has made a positive impression on customers, with the store manager and staff receiving particular praise for their welcoming energy and genuine love for animals.
The computer wouldn’t recognize my coupon and the manager quickly resolved the issue
May 2024
The people there are very friendly and they will even help you and tell you to check online because they will price match and even though they're the same-store as online. online can be cheaper
April 2024
Customer service was awesome! Very Pet friendly as expected. However, lack of available sizes in harnesses and variety of clothing of all sizes. Hopefully this will improve.
